Product Operations Specialist II

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute assigned go-to-market (GTM) tasks throughout product launches, updates, and lifecycle workflows.

• Maintain timelines, trackers, and dependency logs while escalating risks as necessary.

• Ensure that deliverables conform to established templates and standards.

• Support launch readiness checkpoints by preparing necessary materials and summaries.

• Draft release notes, product update summaries, internal FAQs, readiness checklists, and basic product descriptions in alignment with approved messaging.

• Keep documentation libraries and version control up to date.

• Collaborate with Brand, Product, Customer Experience (CX), and Regional Marketing to collect required inputs.

• Manage asset trafficking and navigate materials through review and approval cycles.

• Prepare meeting agendas, notes, decisions, and action items.

• Develop internal enablement materials and documentation for downstream teams.

• Assist in distributing updates, training materials, or communications.

• Ensure stakeholders are informed about changes, timelines, and deliverables.

• Update dashboards, GTM trackers, and reporting tools.

• Maintain accurate records of tasks, progress, and status updates.

• Identify bottlenecks or inefficiencies to support process improvements.

⛳️ Requirements

• A Bachelor’s degree in Marketing, Communications, Business, or a related field is preferred.

• A minimum of 3 years of experience in product marketing, marketing operations, PMO, or similar roles.

• Experience in documentation, project coordination, or workflow management is advantageous.

• Familiarity with product marketing or GTM concepts is beneficial but not mandatory.

• Proficient in concise, structured operational copywriting.

• Highly detail-oriented with exceptional task and time management skills.

• Capable of managing multiple deliverables and adhering to structured workflows.

• Clear and consistent communicator with strong listening and documentation abilities.

• Comfortable using project management tools, documentation systems, and collaboration platforms.

• Ability to adhere to templates, frameworks, and operational guidelines.

• Ability to work collaboratively with Product, Brand, and Regional teams.

• Ensures accuracy, consistency, and compliance with standards.

• Proficient in English, which is PMI’s business language.

• Willingness to travel nationally and globally, potentially over weekends or holidays.

🏝️ Benefits

• Some travel may be required, potentially up to 15%, conditions permitting, including national and global travel that may occur over weekends or holidays.