Product Operations Intern, Rewards

This is a fully remote position, open to applicants in Peru.

📋 Description

• Evaluate receipt scanning submissions against validation criteria, making consistent approval or rejection decisions.

• Recognize and document unconventional receipt formats, retailer-specific anomalies, duplicates, and indicators of misuse.

• Generate actionable feedback for engineering, including bug reports, reproducible examples, and proposed enhancements.

• Maintain a prioritized list of improvements based on customer impact, fraud risk, and operational expenses.

• Monitor resolutions through the backlog, confirm implemented improvements, and identify regressions.

• Uphold review guidelines, decision-making criteria, and escalation procedures.

• Discover opportunities to automate, simplify, or eliminate workflow steps.

• Assist in the development of internal review tools.

⛳️ Requirements

• Currently enrolled in or recently graduated with a Bachelor's degree, or possess an equivalent combination of education and experience.

• A genuine passion for consumer fintech, rewards and loyalty programs, or the underlying operations of products at scale.

• Exceptional attention to detail.

• A structured and logical approach to problem-solving.

• Proficient in both written and verbal communication.

• Proven experience working with Claude or similar large language model tools is essential.

• Comfortable using AI to boost productivity, research capabilities, and communication.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and growth.

• Flexible work arrangements to support work-life balance.