Senior Product Manager – Product Ops

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Facilitate discovery sessions with product, engineering, and go-to-market teams.

• Develop the product operating model, which includes a single record for each priority, evidence requirements, prioritization framework, and review/reporting schedules.

• Drive organizational change and obtain sponsorship for new ways of working.

• Implement a hypothesis-driven approach, testing assumptions through phases or experiments while documenting clear conclusions and justifications.

• Standardize product canvases, discovery methodologies, and the transition from prototype to production in collaboration with engineering and design.

• Collaborate with the Solution Architect and AI Engineer to design AI-assisted workflows, defining human decision points and logging requirements.

• Evaluate technical decisions related to integration design, synchronization direction, tool selections, and trade-offs.

• Maintain oversight of decisions, unresolved questions, risks, and stakeholder commitments alongside the Project Manager.

• Ensure a smooth transition of ownership to the client, including appointing a designated owner, establishing an operating rhythm, and providing necessary documentation.

⛳️ Requirements

• Over 5 years of experience in product management, with responsibility for an internal product, platform, or operating model relied upon by other teams.

• Experience in product operations: designing or managing the process through which a product organization plans, prioritizes, tracks, and reviews work.

• Proven history of transforming team workflows, not just implementing tools, with measurable adoption results.

• A structured and evidence-driven methodology for discovery and prioritization.

• Ability to make informed decisions with partial information while effectively managing senior stakeholders.

• Proficient in written and spoken English.

• Experience with AI-assisted workflows and LLM agents, including human-in-the-loop design concepts.

• Sufficient technical understanding to challenge architects and engineers on integration design and trade-offs, as well as to comprehend their responses.

• Familiarity with work management and collaboration tools (such as Jira, Confluence, Monday.com, Microsoft 365) and their integration capabilities.

🏝️ Benefits

• Monthly USD Service Fee

• 20 business days of paid Agreed Time Off—Annual + 6 Local Holidays

• Caregiver Time Off

• A dynamic remote work culture. You can work from anywhere!

• An entrepreneurial environment.