Product Operations Intern

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in product and program planning by tracking milestones, risks, decisions, dependencies, and action items.

• Support operational reporting, portfolio dashboards, OKR updates, and materials for leadership.

• Evaluate product, program, and operational data to uncover trends, capacity issues, execution gaps, and areas for improvement.

• Provide assistance in project setup and ongoing maintenance using Workday, Jira, Confluence, SharePoint, Slack, Teams, and other collaboration tools.

• Keep Workday project details updated, including resource allocations, hours, end dates, stages, and associated attributes.

• Analyze team allocations to identify potential resource conflicts or overallocation issues.

• Help with product requirements, process maps, operating procedures, implementation plans, and project documentation.

• Document workflows related to products, platforms, data, partners, and integrations.

• Aid in workflow automation and promote the responsible use of artificial intelligence.

• Conduct research on markets, partners, ecosystems, and competitors.

• Create playbooks, training resources, and enablement materials.

• Assist with program governance, project reviews, and audits for Product or Program Management.

• Organize project meetings, record decisions, and ensure follow-up on assigned actions.

• Review status reports and presentations for thoroughness, accuracy, and consistency.

• Provide limited project management support during planned absences and for short-term team needs.

• Contribute to Product Operations initiatives, team events, and professional development programs.

• Complete and present a defined internship project with actionable recommendations or business outcomes.

⛳️ Requirements

• Currently enrolled in a bachelor's or master's program in Product Management, Business, Information Systems, Data Analytics, Computer Science, Marketing, Media, or a related field.

• Expected graduation date between May 2027 and December 2027.

• Strong analytical, organizational, and problem-solving abilities.

• Proficient in Microsoft Office, particularly Excel and PowerPoint.

• Capability to organize complex information and convert it into clear documentation, insights, and actionable next steps.

• Excellent written and verbal communication skills.

• Proven ability to work collaboratively with internal partners and provide concise status updates.

• Experience in leading or contributing to project teams in educational, professional, or volunteer contexts.

• Meticulous attention to detail and a demonstrated commitment to completing tasks.

• Eagerness to learn, intellectual curiosity, and a proactive approach.

• Ability to juggle multiple priorities in a fast-paced setting.

• Interest in product operations, product management, data, identity, artificial intelligence, advertising technology, or enterprise platforms.

• Familiarity with collaboration and project management tools such as Jira, Confluence, SharePoint, Trello, Slack, or Teams.

• Understanding of Agile methodologies and software or product development processes.

• Experience with data analysis, reporting, dashboards, or visualization tools like Power BI or Tableau.

• Familiarity with using artificial intelligence or automation tools to enhance research, analysis, documentation, or workflows.

• Exposure to advertising technology, marketing technology, data platforms, identity solutions, digital media, or enterprise software.

• Experience in crafting presentations, process documentation, research summaries, or recommendations for academic or professional audiences.

• Demonstrated interest in enhancing team planning, collaboration, decision-making, and product delivery.

🏝️ Benefits

• Structured onboarding process.

• Assigned manager for guidance.

• Access to subject matter mentors.

• Regular progress evaluations.

• Opportunities to engage in product demonstrations, team meetings, leadership discussions, and professional development activities.

• Balanced work-life experience.

• Commitment to affirmative action and equal opportunity employment.