Product Operations Intern

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the planning of products and programs by tracking milestones, risks, decisions, dependencies, and action items.

• Aid in the preparation of recurring operational reports, portfolio dashboards, OKR updates, and materials for leadership.

• Evaluate product, program, and operational data to uncover trends, capacity issues, execution gaps, and areas for improvement.

• Facilitate project setup and ongoing maintenance across platforms such as Workday, Jira, Confluence, SharePoint, Slack, Teams, and others.

• Keep Workday project details up to date, including resource allocations, hours worked, end dates, stages, and other relevant attributes.

• Assess team resource allocations to identify potential conflicts or overallocation.

• Assist in developing product requirements, process maps, operating procedures, implementation plans, and project documentation.

• Document workflows related to products, platforms, data, partners, and integrations.

• Promote workflow automation and the strategic use of artificial intelligence to enhance reporting, research, documentation, and team efficiency.

• Conduct thorough market, partner, ecosystem, and competitive analysis to aid in product and commercialization strategies.

• Create playbooks, training materials, and enablement resources for internal teams and stakeholders.

• Participate in program governance activities, project reviews, and audits for Product or Program Management.

• Organize project meetings, record decisions, and follow up on assigned tasks.

• Review status reports and presentations to ensure completeness, accuracy, and consistency.

• Provide temporary project management support during planned absences and short-term team requirements.

• Contribute to Product Operations initiatives, team events, and professional development programs.

• Complete and present a designated internship project with actionable recommendations or measurable business outcomes.

⛳️ Requirements

• Currently enrolled in a bachelor's or master's degree program in Product Management, Business, Information Systems, Data Analytics, Computer Science, Marketing, Media, or a related field.

• Expected graduation date between May 2027 and December 2027.

• Strong analytical, organizational, and problem-solving abilities.

• Proficient in Microsoft Office, particularly Excel and PowerPoint.

• Capable of organizing complex information and translating it into clear documentation, insights, and actionable next steps.

• Excellent written and verbal communication skills.

• Proven ability to collaborate with internal partners and provide concise status updates.

• Experience in leading or contributing to project teams in academic, professional, or volunteer settings.

• High attention to detail and a demonstrated commitment to completing tasks.

• Eagerness to learn, intellectual curiosity, and a proactive approach to taking initiative.

• Ability to manage multiple priorities in a fast-paced environment.

• Interest in product operations, product management, data, identity, artificial intelligence, advertising technology, or enterprise platforms.

• Familiarity with collaboration and project management tools such as Jira, Confluence, SharePoint, Trello, Slack, or Teams.

• Understanding of Agile methodologies and practices in software or product development.

• Experience with data analysis, reporting, dashboards, or visualization tools like Power BI or Tableau.

• Knowledge of using artificial intelligence or automation tools to enhance research, analysis, documentation, or workflows.

• Exposure to advertising technology, marketing technology, data platforms, identity solutions, digital media, or enterprise software.

• Experience in creating presentations, process documentation, research summaries, or recommendations for academic or professional audiences.

• Demonstrated interest in enhancing team planning, collaboration, decision-making, and product delivery processes.

🏝️ Benefits

• Structured onboarding program.

• Assigned manager for guidance.

• Access to subject matter experts as mentors.

• Regular progress reviews to track development.

• Opportunities to engage in product demonstrations, team meetings, leadership discussions, and professional growth activities.

• Support for a balanced work-life experience.

• Availability of professional development programs.

• Commitment to affirmative action and equal opportunity employment.