Product Manager – Trust & Safety

This is a fully remote position, open to applicants in Lithuania.

📋 Description

• Take ownership of product and technical delivery for compliance and safety initiatives across EverAI platforms.

• Convert safety policies, legal mandates, incident reports, and user feedback into product specifications, acceptance criteria, and engineering tasks.

• Drive projects from defining problems through to implementation, testing, launch, and continuous enhancement.

• Oversee enhancements to internally developed moderation systems, including EverGuard.

• Collaborate with Engineering and AI/ML teams on detection capabilities, moderation guidelines, thresholds, and interventions for user inputs and AI-generated outputs.

• Manage the lifecycle of third-party safety partnerships and integrations.

• Create safety dashboards and conduct regular quality assurance to identify emerging issues and evaluate T&S effectiveness.

• Lead red teaming and adversarial testing for moderation systems and product safeguards.

• Monitor testing results through remediation, retesting, and closure.

• Initiate and facilitate trust and safety reviews for new features and significant changes to existing features, models, and integrations.

• Recognize potential misuse, impacted users, and suitable safeguards during product design.

• Coordinate product and engineering responses to major safety concerns with incident management, policy, and user support teams.

• Collaborate directly with the CTO and Legal & Safety Lead to influence the safety product function.

⛳️ Requirements

• Proven experience in making data-driven product decisions that align with legal and ethical standards.

• Familiarity with A/B testing, product experimentation, data analysis, or basic user research.

• Capability to evaluate risks related to user-generated content, transactions, and interactions.

• Understanding of content moderation, automation, machine learning, human review, and user reporting mechanisms.

• Experience with trust and safety and compliance requirements for consumer-oriented products.

• Ability to collaborate across various functions including engineering, legal, operations, and customer support teams.

• Proficiency in English, both written and spoken.

• Comfortable using and leveraging AI tools.

• Ability to autonomously manage discussions with third-party tools and integrations.

• Comfortable navigating ambiguity and taking responsibility for outcomes.

• Able to build products based on uncensored models and content.

• Comfortable reviewing and discussing uncensored AI-generated content and NSFW material.

• Background in legal/compliance education is a plus.

• Professional experience or interest in AI is advantageous.

• Experience with consumer-facing features, especially in entertainment or gaming, is a plus.

🏝️ Benefits

• Fully remote work-from-anywhere arrangement.

• 4 weeks (20 working days) of paid time off annually.

• Annual in-person meetup.

• Monthly allowance of 100 USD for health insurance costs.

• Unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp, available for up to three family members.

• Co-working space budget for up to two visits per month, at 35 EUR / 40 USD each.

• Learning budget for courses, books, conferences, events, or certifications.

• Company-provided laptop.

• Monitor budget up to 250 USD.

• Budget for keyboard/mouse/mic/headphones up to 150 USD.

• Premium access to ChatGPT, Hugging Face, Claude Code, and other essential AI tools.

• Flexible contract structure, with a preference for B2B.

• Annual gross compensation range includes any applicable target bonus.