Product Manager – Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Establish and refine the strategy for the Payments Squad, ensuring a well-defined medium- and long-term vision.

• Spearhead the development of the payments journey, encompassing corporate card, PIX, boleto, cash in/cash out, and budget management.

• Analyze and enhance the comprehensive financial journey, from account creation to transaction reconciliation.

• Streamline complex financial processes into user-friendly, scalable, and dependable experiences.

• Recognize opportunities for improvement and validate solutions through ongoing experimentation.

• Maintain a balance between user experience, security, compliance, and operational efficiency.

• Establish and monitor product success metrics.

• Organize the roadmap with consideration for its impact on customers, the business, and operations.

• Propel evidence-based decisions and transform opportunities into testable hypotheses.

• Explore applications of AI and automation to enhance operational efficiency and user experience.

• Regularly assess the impact of implemented solutions.

• Collaborate with squads and various departments within the company to guarantee a cohesive experience.

• Manage dependencies with strategic partners and vendors within the payments ecosystem.

• Influence decisions and align priorities across business, technology, and executive leadership.

• Lead discovery and delivery efforts alongside Design, Engineering, and Data teams.

• Convey decisions, risks, and trade-offs to diverse audiences.

• Work autonomously, employing critical thinking and the ability to influence to enhance product discussions.

⛳️ Requirements

• Bachelor's degree in Business Administration, Engineering, Economics, Computer Science, or a related discipline.

• A minimum of 7 to 10 years of experience as a Product Manager.

• At least 3 to 5 years in a Senior or Specialist PM position.

• A minimum of 3 years of experience with payments products, fintechs, expense management, or B2B financial products.

• Experience managing products with multiple external dependencies, including vendors, regulators, and integrations.

• Understanding of the card transaction lifecycle: authorization, clearing, and settlement.

• Knowledge of fraud prevention techniques, including authorization rules, anomaly detection, and balancing security with user experience.

• Familiarity with top-up/recharge methods such as PIX and boleto, including timings, costs, and integrations.

• Awareness of LGPD and AML/KYC regulations.

• Familiarity with Central Bank resolutions (preferred).

• Strong analytical skills for defining metrics, monitoring indicators, and investigating anomalies.

• Proficiency with dashboards and data tools such as Metabase, Tableau, or Looker.

• Knowledge of A/B testing, experimentation, and hypothesis validation.

• Practical experience with automation and AI as applied to products.

• Native-level proficiency in Portuguese.

• Intermediate proficiency in English.

• Attributes include critical thinking, autonomy, data orientation, user-experience focus, communication and influence skills, resilience, adaptability, and intellectual humility.

• Differentiators include experience in fintechs or high-growth startups; familiarity with OKRs, JTBD, and Design Thinking; and knowledge of B2B SaaS products and metrics such as CAC, LTV, churn, and expansion rate.

🏝️ Benefits

• Flash benefits card offering flexible options for meals, groceries, mobility, health, education, culture, and wellness.

• Health insurance coverage.

• Life insurance policy.

• Extended maternity and paternity leave.

• Childcare assistance services.

• A day off to celebrate your birthday.

• Hybrid and flexible work model.

• Home office allowance.

• Engaging office experiences.

• Exclusive partner discounts available through the Flash app.

• TotalPass membership.

• Pet care plan in partnership with Guapeco.

• A creative and technology-driven work environment.

• Freedom to innovate, test, and transform ideas into tangible solutions.

• Opportunities for accelerated learning.

• A genuine sense of belonging.

• A meaningful sense of purpose.