Product Manager, Social Team

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Take ownership of Live Classes, transforming the existing concept into a scalable product that delivers a perfect user experience.

• Manage the format, scheduling, instructors, pricing and packaging, in-class experience, and the pathway from classes to business adoption.

• Continue experimenting with study groups to pinpoint the most effective version.

• Test social features such as the activity feed, reactions, friend streaks, and various community aspects.

• Assist learners in sharing their progress and achievements outside the platform to attract new users.

• Organize and execute community events in collaboration with the Engagement team, including the Advent of Cyber.

• Conduct product discovery sessions with learners, instructors, and business clients.

• Analyze behavioral data to understand what motivates participation in Live Classes.

• Establish the vision and strategy for Social, positioning Live Classes at the forefront.

• Develop the business model for Live Classes and take responsibility for meeting associated revenue targets.

• Design and implement A/B tests and lightweight concept evaluations across social and engagement initiatives.

• Collaborate with the Engagement team to align on common objectives.

• Represent Social in roadmap discussions and work together with Marketing, Sales, Customer Success, and Content teams.

• Partner with B2B teams to enhance awareness and adoption of the Business product through Live Classes.

⛳️ Requirements

• Over 3 years of product management experience in SaaS or consumer software.

• Proven history of launching new initiatives and successfully developing them into widely used products.

• Experience with elements that have a direct influence on revenue, including pricing, packaging, monetization, or conversion.

• Strong analytical skills: capable of setting up measurements, interpreting funnels, and making data-driven decisions.

• Background in user research and managing features from concept through to launch and iteration.

• Ability to manage multiple projects simultaneously with a high degree of autonomy.

• Exceptional communication skills, able to provide clear insights on complex challenges.

• High agency, a fast-paced work ethic, and genuine enthusiasm for developing products in the cyber security education sector.

• Nice to have: background in community, social, creator, live, or cohort-based products.

• Nice to have: knowledge of growth loops, vitality, or referral strategies.

• Nice to have: experience in B2B or product-led growth environments.

• Nice to have: experience in the EdTech sector.

• Nice to have: interest in cyber security.

• Must be available for at least 4 hours of overlap with the UK timezone (8am–6pm).

• At this time, we are unable to offer sponsorship.

🏝️ Benefits

• 100% Remote - Work from anywhere in a fully digital environment!

• Flexi Time - Set your own hours, ensuring at least 4 hours of overlap with the UK timezone (from 8am - 6pm).

• A dedicated work laptop along with any accessories needed to support your best work.

• Branded merchandise bundle.

• £2,500 training budget for certifications and more.

• An annual company retreat, fully funded by us.

• TryHackMe covers the cost of lunch during regular company virtual lunches.

• Health Insurance - applicable if you reside in a country without public healthcare.

• Enhanced Maternity & Paternity package - exceeding statutory requirements.

• 401k / Pension - TryHackMe facilitates easy saving for your retirement.