Product Manager – Shared Branch

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the analysis and evaluation of product enhancement requests while managing the creation of business requirements.

• Act as a primary escalation point for both internal and external stakeholders regarding assigned products and applications.

• Collaborate effectively with Training, Operations, Information Technology, Administration, Finance, and other functional areas to establish product objectives and goals.

• Implement product strategies for assigned products and services in conjunction with Velera departments.

• Identify potential risks during feasibility and development phases, communicate issues to senior product management and leadership, and develop market testing scenarios.

• Create product documentation, procedures, and training resources.

• Report and update performance information related to products and solutions to the strategic product manager.

• Conduct research, analyze necessary modifications and their impacts, and communicate these changes to relevant areas.

• Organize and present seminars and training sessions for personnel, prospective clients, trade associations, current members, and other relevant entities.

• Facilitate meetings, monitor progress, and communicate status updates on development.

• Participate in Velera-sponsored and industry events as required.

• Serve as the main liaison to Operational Support departments.

• Provide support for other products and services as needed.

• Lead or contribute to cross-functional teams focused on developing and implementing new or improved products and services.

• Monitor the effects of mandates and industry product impacts, collaborating with Marketing on communications.

• Direct commercialization responsibilities for maintenance, mandates, industry requirements, or vendor replacement products.

• Manage, lead, and respond to inquiries related to product-focused servicing tickets.

• Carry out other assigned responsibilities.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Technology, or a related field, or a suitable combination of education and experience is required.

• A minimum of four (4) years of experience in product management, technical product implementations, and/or business systems analysis supporting technical products is required.

• Experience in the financial and credit union industry, particularly with core or account processing, is essential.

• This position is currently not eligible for sponsorship.

• Must be able to meet applicable work authorization requirements as an E-Verify employer.

🏝️ Benefits

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Remote-first, flexible environment

• Psychological safety, wellbeing and belonging