Product Manager – Services

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Establish connections with both technical and non-technical teams, including Sales, Integrated Tech Services, Operations, and Finance, to ensure alignment of objectives and priorities.

• Demonstrate and present capabilities at all levels of the organization, including C-suite executives.

• Set and monitor KPIs to evaluate the success of product initiatives against business goals.

• Implement hypothesis-driven feature development.

• Formulate and communicate product roadmaps that align with company goals and market trends.

• Transform roadmaps into actionable strategies aimed at enhancing product growth and innovation.

• Define and uphold persona-based journey maps.

• Manage and prioritize the product backlog.

• Perform market research and user interviews to uncover customer needs and validate product hypotheses.

• Direct the strategic vision for the Professional Services domain and synchronize release planning with agile teams.

• Organize and implement Program Increments (PIs).

• Develop and sustain feature backlogs, WSJF, sprint plans, and release notes.

• Collaborate with architects, designers, and product owners to create scalable solutions that meet both customer and technical requirements.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience is required.

• Over 3 years of experience in Product Management, Professional Services, or Technology.

• Demonstrated success in managing products from concept to launch in a fast-paced setting.

• Strong analytical and problem-solving abilities.

• Exceptional communication and presentation skills.

• Familiarity with Agile methodologies, including SAFe, Scrum, and Kanban.

• Experience in professional or managed services is essential.

• Strong verbal and written communication capabilities.

• Ability to convey detailed information at a high level.

• Capacity to manage conflicting priorities and adhere to prioritized deadlines.

• Proficiency in Microsoft Office applications, particularly with PowerPoint.

• Proven ability to present data to stakeholders for comprehensive scenario understanding.

• Record of identifying process enhancements and providing recommendations.

• Strong negotiation skills.

• Familiarity with Salesforce CRM, Salesforce CPQ, Certinia PSA, and Lucidchart is advantageous.

• Preferred: Over 5 years of experience in Product Management, Professional Services, or Technology.

🏝️ Benefits

• Annual bonus target of 10% subject to the terms and conditions of the plan.

• Comprehensive benefits package; further details can be found at https://cdw.benefit-info.com/.

• Remote work arrangement.