Product Manager, Partner Integrations

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish, prioritize, and execute partner integrations across the Empower and Exchange platforms.

• Take ownership of product strategy and the execution of the roadmap for designated partner integrations.

• Assess market trends, customer feedback, partner needs, and internal business requirements to set priorities and allocate investment resources.

• Create business cases, gather requirements, and determine success metrics for new integration initiatives.

• Relay roadmap updates, potential risks, dependencies, and strategic recommendations to leadership.

• Act as Product Owner for designated integrations and enhancement projects.

• Collect and document business requirements.

• Write Epics, Features, User Stories, Acceptance Criteria, and related documentation.

• Facilitate functional reviews, backlog refinement, sprint planning, and stakeholder assessments.

• Prioritize tasks while considering technical dependencies and available resources.

• Assist development and quality assurance teams throughout the software delivery process.

• Cultivate relationships with vendors, strategic partners, and third-party service providers.

• Oversee partner onboarding and ensure preparedness for implementation and support teams.

• Define scalable integration needs and reusable implementation strategies.

• Support the governance and productization of integration configurations across Empower and Exchange.

• Collaborate with architecture and engineering teams to enhance platform capabilities, APIs, security, and integration frameworks.

• Advocate for reduced custom solutions through standardization and reusable product functionalities.

• Work closely with Client Success, Professional Services, Support, Sales, and Strategic Partnerships teams.

• Assist in client escalations that require product analysis and guidance.

• Provide integration support to implementation teams, including configuration requirements and product expertise.

• Share product updates with both internal and external stakeholders.

• Contribute to client-facing documentation, implementation manuals, release notifications, and training materials.

• Track integration adoption, usage, quality, and performance metrics.

• Identify opportunities to streamline implementation efforts, enhance onboarding efficiency, and improve client satisfaction.

• Maintain awareness of backlog health, project progression, risks, and dependencies.

• Promote continuous improvement initiatives.

• Ensure that work is properly documented, monitored, and managed throughout the product delivery process.

⛳️ Requirements

• A minimum of 2 years of experience in Product Management, Business Analysis, Product Ownership, Integration Management, or a related field.

• Proven experience in managing software products, APIs, SaaS platforms, or third-party integrations.

• Demonstrated ability to convert business requirements into product specifications and actionable development tasks.

• Experience in Agile/Scrum environments.

• Excellent written and verbal communication skills.

• Established capability to manage competing priorities and complex stakeholder relationships.

🏝️ Benefits

• Company profit-sharing bonus plan.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Basic life insurance.

• Short-term disability.

• Long-term disability.

• 401(k) participation with company matching.

• A minimum of 10 days of vacation for new employees.

• Sick leave based on state regulations.

• 8 company-paid holidays each year.

• 2 personal holidays annually.