Product Manager – Onboarding

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Implement the delivery of a specified roadmap for Onboarding initiatives that assist tax clients in providing data and documents to H&R Block, ensuring successful tax engagements.

• Guarantee the effective execution and delivery of assigned features within large-scale products.

• Arrange necessary resources through planning ceremonies.

• Manage the product backlog while overseeing scope, schedule, quality, costs, resources, and risks.

• Create detailed user stories and requirements with acceptance criteria that can be translated into automated tests.

• Facilitate product ceremonies for cross-functional product squads by employing modern SDLC best practices and methodologies.

• Foster an environment of psychological safety to encourage innovation and promote team ownership.

• Coordinate activities and provide regular updates to the product team and leadership.

• Conduct team retrospectives and implement the resulting action items.

• Utilize WalkMe, LaunchDarkly, or Adobe Target to carry out tests and experiments.

• Leverage data to assess and modify strategies based on testing results and measurable outcomes.

• Ensure the quality of features delivered by the trio and meet established OKRs.

• Collaborate with engineering, design, and business teams to ensure alignment and integration.

• Cultivate product management skills along with adjacent Agile, Lean, and DevOps functions.

⛳️ Requirements

• Bachelor's degree in Business, Management Information Systems, Computer Science, or a related field, or equivalent experience through a combination of education and work experience.

• A minimum of 3 years of experience in product management or a similar role.

• Knowledge of formal product management methodologies.

• Basic technical understanding to effectively engage with engineering teams.

• Familiarity with technology delivery and software development methodologies, particularly Agile, Lean, and DevOps.

• Proven decision-making, analytical, and problem-solving skills.

• Experience leading teams or squads in a matrix management environment.

• Demonstrated ability to establish priorities and meet deadlines.

• Strong oral, written, and interpersonal communication skills.

• Capability to communicate with all levels of internal associates, external vendors, and business partners.

• Ability to work effectively as part of a team with minimal formal supervision or guidance.

🏝️ Benefits

• Medical and prescription drug coverage for qualifying associates and their eligible dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Prep benefit.

• Competitive pay.

• Comprehensive benefits.

• Support for life both in and outside of work.

• Continuous learning.