Product Manager – Messaging and Media

This is a fully remote position, open to applicants in Alabama, +28 more states.

📋 Description

• Establish the product vision, strategy, and roadmap for the Messaging, Sites, and Media products based on customer requirements and business objectives.

• Convert approved Bets into detailed Jira Epics that include problem statements, quantitative success metrics, guardrail metrics, and essential flows for AI-assisted Story breakdown and engineering transition.

• Manage the Messaging Product Value Stream throughout the entire product lifecycle.

• Collect and prioritize product and customer requirements effectively.

• Propel product vision while collaborating closely with engineering teams.

• Keep an eye on the competitive Messaging landscape and emerging market trends.

• Spot opportunities to address capability gaps.

• Provide Sales and CX teams with the necessary tools to showcase Messaging, Sites, and Media functionalities.

• Conduct product demonstrations for customers, including beta, MVP, and in-depth sessions.

• Establish goals and monitor quantitative KPIs for each Epic and Bet.

• Track guardrail metrics diligently.

• Facilitate communication among Product, Engineering, Design, and executive stakeholders to ensure alignment between Product Value Stream goals and company objectives.

• Report directly to the Director of Product.

⛳️ Requirements

• Minimum of 5 years of product management experience in a SaaS or software technology setting.

• Demonstrated success in managing all phases of the software product development lifecycle, from initial discovery to final delivery.

• Proficient in utilizing data analytics tools and quantitative KPIs to assess product performance and inform decision-making.

• Skilled in Jira and Figma.

• Experience in drafting technical documentation, product requirements, user stories, and Jira Epics.

• Previous experience managing communication platforms or messaging tools such as Email, SMS, or Push Notifications is preferred.

• Familiarity with consolidating or unifying disparate software systems or platforms into a cohesive interface is preferred.

• Practical experience using AI-assisted software tools for user story breakdown or requirements gathering is preferred.

• A solid understanding and appreciation for church administration is preferred.

• A stable work environment with a designated workspace and access to high-speed internet is required.

• Must be based in the US and legally authorized to work full time in the country.

• Sponsorships are not available.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance for your family.

• 401K.

• Paid time off.

• Sick leave.

• Parental leave.

• Occasional travel required, 1-2 times per year.