Product Manager – In-Person Giving

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Take charge of Events & Commerce within the wider In-Person Giving product line.

• Establish the product thesis, identify the target segment, create the roadmap, define the scope, assess risks, and determine success metrics.

• Drive discovery efforts with nonprofit teams, event operators, finance departments, volunteers, attendees, donors, and internal GTM teams.

• Map and confirm end-to-end event workflows through interviews, observations, prototypes, and real-time usage.

• Manage product delivery from the definition of the problem through requirements gathering, launch, and iterative improvements.

• Draft requirements, acceptance criteria, edge cases, state transitions, and decision documentation.

• Make decisions regarding scope and trade-offs alongside Engineering, Design, Analytics, Research, QA, and GTM teams.

• Design solutions for mobile devices, hardware limitations, unreliable connectivity, high-volume moments, and operational recovery.

• Leverage existing infrastructure for payments, campaigns, donors, reporting, CRM, and identity management.

• Implement launches through Early Access Programs (EAPs) and evaluate activation, adoption, event completion, GPV, expansion, pipeline, retention, and operational costs.

• Collaborate with Product Marketing, Sales, Customer Success Management (CSM), Support, Finance, Legal, and Operations to ensure launch readiness.

• Utilize AI for research synthesis, workflow analysis, prototyping, specification quality, data exploration, and automation.

⛳️ Requirements

• 4–7 years of experience in Product Management or Product Ownership within a software product company.

• Comprehensive ownership of a customer-facing product area in collaboration with Engineering and Design teams.

• Strong judgment in narrowing down a broad problem space to a specific release while articulating trade-offs.

• Proven ability to convert customer insights and product data into informed decisions.

• Excellent written communication skills for requirements, edge cases, metrics, and decision documentation.

• Capability to navigate transactional, multi-actor workflows involving permissions, states, financial transactions, and data relationships.

• High levels of ownership and independence.

• Proficient in written and spoken English.

• Fluent in both Russian and English (C1+).

🏝️ Benefits

• 31 days of paid time off.

• Comprehensive telemedicine plan fully covered.

• Assistance with home office setup for furniture and workspace essentials.

• English language learning courses.

• Opportunities for relevant professional education.

• Access to a gym or swimming pool.

• Co-working space availability.

• Flexibility for remote work.