
Product Manager II – Marketplace
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in United States.
• Manage a portfolio of SaaS products aimed at enhancing user engagement, satisfaction, and long-term retention.
• Supervise product development from initial concept through to execution.
• Collaborate with cross-functional teams to produce high-impact products that encourage customer loyalty and stimulate business growth.
• Develop and implement customer-focused product strategies.
• Assist Product Managers in formulating long-term strategies, success metrics, and competitive intelligence.
• Construct business cases for product initiatives that align with customer needs and market trends.
• Track product performance and adapt strategies based on feedback and market opportunities.
• Manage the product lifecycle, ensuring timely delivery while addressing roadblocks and risks.
• Work alongside Engineering and Design leadership on timelines, vision, and risk assessment.
• Promote transparency, collaboration, and idea validation within the team.
• Identify customer pain points and emerging trends to drive improvements and innovation.
• Encourage a culture centered on data-driven decision-making and experimentation.
• Advocate for the adoption of AI and automation technologies.
• Collaborate with Sales, Marketing, and Customer Success teams to align product strategies with business objectives.
• Report on product progress and revise strategies in response to business trends and customer insights.
• Foster collaboration across teams and ensure alignment on objectives.
• Support the professional development of Product Managers and promote data-driven decision-making.
• Bachelor’s degree or higher in a related field.
• Over 5 years of experience in product management.
• Practical experience in building B2B SaaS integrations utilizing APIs.
• Experience in managing partner relationships.
• Proven experience in scaling partner ecosystems to achieve measurable business impact, with an emphasis on marketplace extensibility.
• Demonstrated success in developing product vision and strategy, focusing on the customer perspective.
• Strong history of guiding a product’s lifecycle through strategic thought and creative problem-solving.
• Solid business acumen with the ability to connect product metrics to business outcomes.
• Ability to effectively communicate with both technical and non-technical stakeholders at all levels.
• Outstanding communication and presentation skills.
• Experience collaborating with Sales, Marketing, and Customer Success teams.
• Excellent analytical, organizational, written, and verbal communication skills.
• Proven ability to manage competing priorities and unify multiple business areas around shared goals.
• Demonstrated capability to influence senior leaders and obtain support for product strategies.
• Experience in reporting progress during business reviews and making adjustments based on data insights.
• Strong problem-solving abilities and flexibility to adapt to change.
• Willingness to learn in a dynamic environment.
• Curiosity and enthusiasm for innovation, continuous learning, and staying current with industry trends.
• Ability to remain seated for long periods, generally 7–8 hours a day.
• Capability to operate a computer, utilize phone systems, type, and engage with multiple software programs concurrently.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• 401(k) match.
• Career development opportunities.
• Annual restricted stock unit grant based on individual performance.
• Employee resource groups (ERGs).
• Reasonable accommodations for applicants and employees with disabilities.
Customer.io
Mercury
Mercury
Wirex
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