Product Manager II

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Acquire in-depth knowledge of the Application Lifecycle Management sector, focusing on customer needs, industry developments, competitive landscape, and new opportunities.

• Build and nurture relationships with customers, prospects, and partners to ensure the customer’s voice is integral to product decisions.

• Convert customer and market insights into product strategy, roadmap suggestions, and inputs for quarterly planning.

• Establish customer outcomes and success metrics to guide investment priorities within the Application Lifecycle Management portfolio.

• Assess opportunities based on customer impact, business value, strategic alignment, and market potential.

• Collaborate with Engineering and Design teams within Recast’s Product Trio framework to achieve measurable customer outcomes and business success.

• Work alongside Product Marketing, Sales, and Customer Success teams on product strategy, positioning, go-to-market initiatives, and customer outcomes.

• Utilize customer feedback and usage insights to enhance customer value realization.

• Regularly engage with customers and prospects to understand challenges, confirm opportunities, and identify trends that affect product strategy.

• Act as the primary liaison between the North American market and the product team.

• Manage capabilities from discovery through delivery and measurement comprehensively.

• Leverage AI tools to expedite research, synthesis, documentation, analysis, and planning.

⛳️ Requirements

• A minimum of 4 years of experience in Product Management, Solutions Engineering, Customer Success, or a related field influencing product direction and customer outcomes.

• Proven experience working directly with enterprise software customers, which includes gathering feedback, validating requirements, or facilitating product adoption and growth.

• Demonstrated ability to use customer, business, and market data to influence prioritization, roadmap decisions, or product strategy.

• A strong passion for understanding customers, identifying unmet needs, and translating insights into product direction.

• Capacity to swiftly gain expertise in new technical areas and become a trusted advisor for customers and internal stakeholders.

• Experience in conducting customer discovery interviews, engaging in customer advisory programs, or establishing structured voice-of-customer initiatives.

• Familiarity with endpoint management, application management, enterprise IT operations, device management, security, or related technology sectors.

• A keen interest in product-market fit, customer value realization, and quantifiable business results.

🏝️ Benefits

• Medical, dental, and vision coverage.

• FSA or HSA options with company contributions.

• Employer-sponsored short-term disability (STD), long-term disability (LTD), accidental death & dismemberment (AD&D), and life insurance.

• 401k plan with a 4% employer match.

• Work-life balance with flexible time off and remote work opportunities.

• Parental leave benefits.

• Potential for a 10% annual discretionary bonus.

• Opportunities for professional development and growth.

• A people-first culture with dedicated, skilled, and supportive colleagues.