Product Manager – Growth, Developer Experience

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Oversee the evaluation process from initial contact through the first credential exchange leading to a production decision.

• Establish and assess evaluation stages, milestones, and performance metrics.

• Define evaluation milestones and metrics for product, engineering, and go-to-market reporting.

• Manage the developer experience across SDK quickstarts, CLI onboarding, console setup, documentation, and template repositories.

• Minimize the time taken for the first credential exchange.

• Advocate for developer ergonomics in discussions regarding API and CLI design.

• Transform field-engineering walkthroughs into self-guided evaluation paths, guides, reference architectures, and in-product assistance.

• Conduct experiments and phase out ineffective ones.

• Integrate feedback from evaluators and enterprise design partners into the product roadmap.

• Work in conjunction with DevRel and marketing to initiate evaluations.

• Collaborate with sales and field engineering to determine when self-guided evaluations need human intervention.

• Observe onboarding sessions, participate in field-engineering walkthroughs, review support threads, and analyze evaluation drop-off rates.

• Assist in developing Keycard’s identity and access infrastructure for agent-native applications.

⛳️ Requirements

• Proven experience as a Product Manager on a developer product where evaluation and adoption were critical metrics, such as development tools, infrastructure, API platforms, or security.

• Sufficient technical expertise to engage credibly with engineers.

• Skill in analyzing an SDK quickstart to pinpoint developer drop-off areas.

• Ability to engage in API design discussions.

• Competence in extracting data using SQL or analytics tools.

• Strong judgment regarding developer experience, including CLI usability, error messaging, defaults, and documentation organization.

• Experience with AI tools and a keen interest in the agent ecosystem.

• An instrumentation-first mindset in making product decisions.

• Comfort in working within a category that lacks a defined playbook.

• Excellent writing abilities for documentation, problem statements, and experiment summaries.

• An engineering background prior to product management is a significant advantage for candidates.

• Experience in productizing high-touch processes is a noteworthy advantage for candidates.

• Familiarity with OAuth, OIDC, token exchange, delegation, MCP, or A2A is a strong plus for candidates.

• Experience with product analytics, experimentation frameworks, or lifecycle messaging is a strong plus for candidates.

• Experience in delivering documentation, quickstarts, or templates utilized by developers is a strong advantage for candidates.

• Valid authorization to work in the United States or Canada.

🏝️ Benefits

• Attractive equity packages with 4-year vesting and a 1-year cliff.

• Comprehensive health, dental, vision, and paramedical coverage for you and your family.

• 4 weeks of vacation.

• 11 statutory holidays.

• 1 volunteer day each year.

• Encouraged minimum of 2 weeks off annually to recharge.

• New MacBook Pro provided.

• $500 stipend for peripherals.

• Access to the best AI tools available.

• Remote-first working environment.

• Asynchronous collaboration opportunities.