Product Manager – Gift Cart

This is a fully remote position, open to applicants in Cyprus.

📋 Description

• Develop the strategy for the Gift Cart and convert it into a roadmap with defined priorities and justifications.

• Maintain regular communication with customers and Customer Success Managers (CSMs), while collaborating with the analytics team to identify growth opportunities and guide decision-making.

• Craft comprehensive, engineering-ready specifications that address both requirements and edge cases.

• Collaborate closely with design and engineering teams to take features from concept to launch.

• Monitor product health and growth metrics, including conversion rates, average gift size, and error rates.

• Prepare CSMs and Sales teams for each product launch.

• Ensure stakeholders remain aligned on priorities, timelines, and any changes in plans.

• Oversee the entire Gift Cart process, including strategy, discovery, and delivery.

• Foster adoption and enhance average order value, multi-designation rate, and reliability, while ensuring the accuracy of payments, ledger correctness, risk posture, and operability.

⛳️ Requirements

• Proven experience managing a product area from start to finish — taking accountability for outcomes beyond mere tasks.

• Ability to formulate a strategy and roadmap for a 12–24 month period, with clear rationale for your decisions.

• Data-driven mindset: skilled at funnel analysis, understanding key metrics, and identifying growth opportunities.

• Proficient in writing specifications that engineers can utilize — clear, comprehensive, and covering edge cases with no unresolved questions.

• Systems thinker: capable of viewing the product holistically, recognizing dependencies, and forecasting the effects of decisions.

• Strong UX sensibility: aware of what constitutes a positive user experience and able to advocate for it within your team.

• Comfortable collaborating across various functions — including design, engineering, analytics, and business stakeholders.

• Fluency in English required (C1 level).

• Familiarity with using AI effectively in your work, understanding its value, and knowing how it can enhance your operations.

• Experience in e-commerce or products with complex checkout processes (preferred).

• Background in working with nonprofits, donors, or within the fundraising sector (preferred).

• Experience with payment processes or financial products (preferred).

🏝️ Benefits

• 31 days of leave.

• Full coverage for telemedicine services.

• Home Office Setup Assistance: support for purchasing office furniture (such as chairs, desks, and monitors) and other items to create an efficient workspace.

• English language courses (50% reimbursement, up to $1,000 annually).

• Professional development education (100% reimbursement, up to $1,500 annually).

• Gym or swimming pool membership (50% reimbursement, up to $500 annually).

• Co-working space expenses (up to $250 monthly).

• Remote work flexibility.

• Equity options available.