Product Manager, Gift Cart

This is a fully remote position, open to applicants in Armenia.

📋 Description

• Take full ownership of the Gift Cart initiative, encompassing strategy, discovery, and execution.

• Establish the Gift Cart strategy and convert it into a prioritized development roadmap.

• Maintain regular communication with customers and Customer Success Managers (CSMs).

• Collaborate with the analytics team to evaluate data and pinpoint growth opportunities.

• Create comprehensive product specifications for the engineering team.

• Manage features from conception to launch in collaboration with design and engineering teams.

• Monitor conversion rates, average gift size, error rates, and overall product performance.

• Prepare CSMs and Sales teams for product launches.

• Align stakeholders regarding priorities, timelines, and any changes to plans.

• Work directly with Engineering Team Leads, Engineers, Designers, Analysts, CSMs, and Sales teams.

• Leverage AI to enhance analysis, specifications, and communication processes.

⛳️ Requirements

• Proven experience in owning a product area from start to finish, with accountability for results rather than just tasks.

• Capability to develop a strategy and roadmap for the next 12-24 months, articulating the rationale behind decisions.

• Proficiency in data-driven analysis of funnels, metrics, and growth potential.

• Ability to draft clear engineering-ready specifications that address edge cases.

• Strong systems thinking skills, understanding dependencies, and anticipating the impacts of decisions.

• Excellent UX sensibility.

• Comfort in collaborating across design, engineering, analytics, and business stakeholders.

• Fluency in English at a C1 level is required.

• Practical experience with AI tools and a clear understanding of where AI can add value.

• Prior experience in e-commerce or products featuring multi-step checkout processes (preferred).

• Familiarity with nonprofits, donors, or fundraising initiatives (preferred).

• Background in payment processes or financial products (preferred).

🏝️ Benefits

• 31 days of paid time off.

• Company-subsidized medical insurance.

• Fully covered telemedicine plan.

• Home Office Setup Assistance: The company provides support for purchasing office furniture (office chair, desk, monitor) and other items to create a comfortable workspace.

• English language courses (50% reimbursement, up to $1,000 annually).

• Relevant professional education (100% reimbursement, up to $1,500 annually).

• Gym or swimming pool membership (50% reimbursement, up to $500 annually).

• Co-working space support (up to $250 monthly).

• Remote work flexibility.

• Equity options available.

• A strong, collaborative product team that takes ownership of its creations.

• A clear product vision with access to real customer feedback from global nonprofit leaders.

• A flat organizational structure: no office politics, just excellent work with exceptional people.

• A transparent company culture.

• A long-term focus on meaningful contributions and sustained impact.