Product Manager – Digital Subscription Products

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the comprehensive product roadmap for the PeopleFinders ecommerce platform, focusing on initiatives that enhance customer acquisition, conversion, retention, monetization, and lifetime value.

• Cultivate a profound understanding of customer behavior during the purchasing process and pinpoint opportunities to minimize friction while boosting trust, transparency, and conversion rates.

• Spearhead ongoing experimentation across search experiences, onboarding processes, upsell opportunities, AI-driven experiences, and customer lifecycle strategies.

• Collaborate closely with Engineering, UX, Marketing, Customer Success, Compliance, and Project Management to deliver impactful product releases.

• Convert customer research, behavioral analytics, competitive insights, and market trends into actionable product requirements and prioritized roadmaps.

• Establish and track key performance indicators, including conversion rates, revenue per visitor, average order value, subscription conversion, renewal rates, churn, customer lifetime value, retention, and customer engagement.

• Foster innovation across PeopleFinders' suite of data products, encompassing identity intelligence, public records, contact details, property information, people search, AI-enhanced search experiences, and emerging information services.

• Work in conjunction with Marketing to refine acquisition funnels, product messaging, promotional strategies, pricing approaches, and lifecycle communications.

• Assess new product ideas, premium features, and monetization opportunities that enhance customer value and diversify revenue streams.

• Deliver presentations on product performance, experiment outcomes, business cases, and strategic recommendations to executive leadership.

⛳️ Requirements

• Enthusiasm for developing consumer ecommerce products driven by data, information services, and subscription business models.

• Strong product intuition paired with outstanding analytical, quantitative, and problem-solving abilities.

• Proven experience employing experimentation, analytics, and customer research to achieve measurable business results.

• In-depth knowledge of ecommerce metrics such as conversion rate optimization, average order value, retention, churn, and customer lifetime value.

• Experience in translating extensive datasets and customer insights into intuitive, customer-centric product experiences.

• Familiarity with AI-driven consumer applications, personalization, recommendation engines, or search technologies.

• Exceptional communication and stakeholder management skills with the capacity to influence cross-functional teams and executive leadership.

• Comfortable working within a fast-paced, entrepreneurial setting with a strong inclination towards action and continuous improvement.

• Over 5 years of Product Management or Product Ownership experience within ecommerce, subscription businesses, consumer technology, marketplace platforms, digital products, or information services.

• Demonstrated success in growing customer-facing products through experimentation, analytics, and continuous optimization.

• Experience utilizing product analytics and experimentation platforms such as GA4, Domo, VWO, Optimizely, or similar tools.

• Background in subscription products, pricing optimization, customer retention, and digital commerce.

• Bachelor's degree in Business, Product Management, Computer Science, Marketing, Engineering, Data Analytics, or a related discipline.

🏝️ Benefits

• Flexible PTO

• 401(k)

• 401(k) matching

• Medical/Dental/Vision/Life Insurance