Product Manager, ATS Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Define, articulate, and implement the ATS-wide strategy, architecture, and roadmap for Process Development and Plasmid Manufacturing Services.

• Convert customer requirements, market opportunities, industry trends, competitive dynamics, and emerging technologies into scalable service offerings and distinctive value propositions.

• Create and sustain a multi-year business plan, outlining growth priorities, portfolio scenarios, business cases, investment recommendations, and pricing inputs.

• Lead data-driven portfolio decisions throughout the entire service lifecycle, from opportunity identification to development, launch, growth, optimization, and discontinuation.

• Collaborate with Services Sales to establish priority customer segments, applications, and strategic opportunities.

• Engage directly with key customers and industry stakeholders to validate needs, service concepts, value propositions, and portfolio priorities.

• Advocate for the ATS Services portfolio internally and externally as a strategic representative and subject-matter expert.

• Oversee the development and readiness assessments for new or expanded service offerings in conjunction with Product Development and Operational Clusters.

• Direct cross-functional teams from service concept through to launch and commercialization.

• Establish value propositions, differentiators, target positioning, and pricing strategies.

• Collaborate with Central Marketing on launches, positioning, and market activation efforts.

• Provide Operational Clusters with insights on demand, growth, capacity, and business trends.

• Track portfolio and service performance while identifying areas for improvement and corrective actions.

• Develop and monitor key indicators for revenue growth, profitability, pipeline, conversion, utilization, demand, delivery performance, and launch progress.

• Align portfolio priorities and investment recommendations with ATS and Sartorius objectives.

• Encourage collaboration across Services Sales, Product Development, Operational Clusters, Portfolio Analytics, Central Marketing, Finance, and ATS Product Management.

⛳️ Requirements

• Master’s degree in Life Sciences, Biotechnology, Engineering, Business, Marketing, or a related field.

• 8+ years of relevant professional experience in life sciences, bioprocessing, advanced therapies, contract services, or a similar industry.

• Significant experience in product management, portfolio management, service strategy, commercial strategy, or a comparable customer-facing role.

• Comprehensive understanding of the advanced therapies market, including customer segments, development and manufacturing workflows, market dynamics, competitive landscape, and industry trends.

• Strong knowledge of Process Development Services, Plasmid Manufacturing Services, or similar bioprocessing and contract-service offerings is highly preferred.

• Proven track record of translating customer needs and market insights into service strategies, offering architectures, value propositions, and commercially viable business models.

• Demonstrated experience in developing business cases, multi-year plans, pricing recommendations, and investment proposals.

• Strong customer orientation and credibility with key customers and senior stakeholders.

• Excellent strategic and commercial thinking abilities.

• Strong influencing and cross-functional leadership capabilities.

• Exceptional analytical and decision-making skills.

• Outstanding communication, presentation, and relationship-building abilities.

• Proven effectiveness in a fast-paced, dynamic, and globally matrixed organization.

• Willingness to travel up to 50%.

• Identification with core values: Sustainability, Openness, Enjoyment.

🏝️ Benefits

• Mentoring, leadership programs, and internal seminar offerings.

• Paid vacation, sick time, corporate holidays, and a community service day.

• Flexible work schedules.

• Comprehensive onboarding, including access to a virtual online platform.

• Mutual support, team spirit, and opportunities for international collaboration.

• Communities focused on topics such as Coaching, Agile Working, and a Businesswomen’s Network.

• Medical plans, dental, vision, EAP, and various wellness programs.

• Smart buildings equipped with the latest technology and equipment.

• 401(k) plan with a generous company match.

• HSA, FSA (dependent care and healthcare spending), and Transportation Commuter Account.

• Company-paid basic life insurance, AD&D, EAP, Family Planning & Women’s Health services, and Health Advocate support.

• Optional supplemental life insurance, legal services, LTD & STD coverage, critical illness insurance, and student loan tuition refinance services.