Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the strategy, development, and enhancement of USGBC’s zero waste products and services, focusing primarily on TRUE and associated offerings.

• Establish, oversee, and progress product vision and strategy.

• Create and sustain product plans and roadmaps throughout development, maintenance, optimization, and retirement stages.

• Coordinate both internal and external resources to implement product plans effectively.

• Gather, analyze, and prioritize inputs from customers, staff, and the market.

• Champion users and customers by advocating their goals, challenges, and use cases.

• Collaborate across departments to achieve business, customer, and mission objectives.

• Work closely with Product Owners and delivery teams on planning, prioritization, testing, release, and maintenance activities.

• Oversee assigned products through their entire lifecycle.

• Monitor and evaluate product data to uncover opportunities for revenue growth, market impact, and customer satisfaction.

• Establish and track product goals and success metrics; report on progress, risks, and performance outcomes.

• Collaborate with finance, sales, and other teams to develop pricing strategies, packaging, and necessary revisions.

• Enhance sales effectiveness through the provision of enablement resources, guidance, and training.

• Foster continuous improvement and innovation throughout the product suite.

• Analyze target customer segments, market trends, regulatory and policy influences, and competitive landscape.

• Develop product management artifacts such as customer definitions, value propositions, and benefit statements.

• Assist in messaging, campaigns, and go-to-market strategies with market-facing staff.

• Supervise junior staff as necessary and manage contractors.

⛳️ Requirements

• 5-7 years of pertinent product management experience.

• Familiarity with the mission, internal operations, and stakeholders of USGBC and GBCI.

• Professional experience in sustainable resource management.

• Knowledge of zero waste concepts and practices and/or familiarity with the TRUE rating system.

• Bachelor’s degree (mandatory).

• Proven proficiency with Microsoft tools.

• Experience with one or more project/product management systems like JIRA, Notion, or ProductPlan.

• Capability to communicate complex issues clearly with peers, senior leadership, and key stakeholders.

• Ability to engage and build consensus across various leadership levels in a matrixed organization through collaboration and influence.

• Exceptional verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Robust analytical and problem-solving abilities.

• Capacity to work and communicate effectively with a diverse team.

• LEED GA or AP accreditation or TRUE Advisor designation preferred.

• Advanced degree preferred.

• More than 7 years of product or program management experience in green building, commercial real estate, zero waste, or related fields preferred.

🏝️ Benefits

• Competitive salary.

• 401(k) plan with employer matching.

• Reimbursement for professional development.

• Comprehensive healthcare plan through Cigna, including medical, dental, vision, and prescription drug coverage.

• Full healthcare premiums covered by the employer.

• Health Reimbursement Arrangement (HRA) to assist with in-network medical deductibles.

• Generous paid time off, encompassing 12 paid holidays, 9 paid personal sick days, and 2 to 3 weeks of PTO based on career level.

• Company operations closed for a full week between Christmas and New Year’s.

• 6 weeks of paid renewal leave after 7 years of continuous service.

• Purpose-driven and inclusive workplace culture.

• Opportunities for career growth and the chance to take ownership of meaningful projects.

• 10% travel requirement.