Product Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take ownership of product features and the roadmap, ensuring they align with business objectives and the customer journey.

• Design and implement market research and competitive analysis to uncover market opportunities, user personas, and evolving customer requirements.

• Carry out customer discovery, conduct user interviews, and perform usability testing to pinpoint friction points and validate prototypes prior to development.

• Create onboarding processes and adoption strategies to facilitate user acquisition and enhance product usage.

• Collaborate with Engineering, UX/UI Designers, Customer Success, and Marketing teams to convert customer insights into feature specifications (PRDs) and user stories.

• Lead the development and upkeep of product documentation, including feature specifications, release notes, and standard operating procedures for internal teams.

• Define, monitor, and analyze key product metrics such as CAC, LTV, churn, DAU/MAU, and NPS to guide feature iterations.

• Work alongside customer-facing teams to provide product enablement training.

• Comply with company policies and procedures.

• Achieve or surpass performance targets for relevant KPIs.

• Continuously enhance knowledge of product management methodologies, customer experience research, and industry best practices through training and educational initiatives.

• Collaborate with other departments as necessary.

• Maintain a positive, empathetic, and professional demeanor towards customers and colleagues.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of three (3) years of experience in product management, ideally with a focus on digital products, mobile/web applications, or SaaS solutions.

• Practical experience in conducting qualitative user research, including usability testing and customer interviews.

• Proficiency in quantitative analysis.

• Experience implementing testing and optimization frameworks, such as A/B testing, funnel analysis, and onboarding flow design.

• Familiarity with product analytics platforms including Firebase, Amplitude, Hotjar, and GA4.

• Experience using agile project management tools like Jira and ClickUp.

• Ability to convert user feedback into clear technical specifications.

• Exceptional communication skills.

🏝️ Benefits

• Competitive compensation.

• Compliance with government-mandated benefits.

• Retirement Savings Program with Company Matching.

• Life Insurance.

• HMO coverage starting on Day 1.

• Paid time off.

• Birthday leave.

• Bonus and incentive plans.

• Opportunities for skills training and personal and professional development.

• Company-provided equipment.

• Beautiful office space with complimentary lunch provided daily for onsite employees.

• Employee Referral Program.