Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the strategic direction, prioritization, and execution of infrastructure products and services that support VA.gov.

• Own and oversee the product vision, strategy, roadmap, and backlog for VA.gov Platform Infrastructure Services.

• Set clear product objectives and measurable outcomes focused on infrastructure reliability, scalability, security, performance, and developer experience.

• Cultivate a profound understanding of the infrastructure products and services utilized by VA.gov engineering teams.

• Convert engineering requirements, operational risks, user research, platform strategy, and governmental priorities into actionable product initiatives.

• Balance investments in new capabilities, modernization, reliability, technical debt, security, operational enhancements, and developer experience.

• Identify dependencies and establish sequences across key infrastructure initiatives.

• Articulate Infrastructure Services priorities and roadmap decisions to Platform leadership, engineering teams, and government stakeholders.

• Treat cloud infrastructure, deployment environments, shared services, and infrastructure tools as products utilized by VA.gov engineering teams.

• Foster strong relationships with government stakeholders, engineering leadership, Platform teams, and teams building on VA.gov.

⛳️ Requirements

• U.S. Citizenship or Permanent Residency is required.

• Capability to obtain and maintain a Public Trust clearance.

• Bachelor’s Degree.

• A minimum of 10 years of experience as a Product Manager or Product Owner for technical products, cloud infrastructure, developer platforms, enterprise software, or internal engineering services.

• Strong product management competencies, including strategy formulation, roadmap development, prioritization, backlog management, and Agile delivery.

• Proven ability to collaborate closely with infrastructure, DevOps, SRE, or software engineering teams.

• Technical proficiency with cloud infrastructure and modern software delivery methodologies.

• Knowledge of cloud computing, containers, Kubernetes, CI/CD, networking, environments, observability, and production operations.

• Experience in translating complex technical initiatives into clear product outcomes and priorities.

• Familiarity with using operational metrics, user feedback, and both qualitative and quantitative data to guide product decisions.

• Experience in defining KPIs and assessing product outcomes.

• Reliable internet service that enables effective telecommuting.

• Standard business hours are Monday through Friday; occasional extended or weekend hours may be necessary based on operational requirements.

🏝️ Benefits

• Medical, Dental, and Vision coverage.

• Health Savings Account with company contribution when enrolled in an eligible plan.

• Company-paid Life, Accidental Death, Short-term & Long-term Disability Insurance.

• Voluntary Accident, Hospital Indemnity, & Critical Care Insurance options.

• Voluntary Medical & Dependent Care Flexible Spending Accounts.

• Accrued Paid Time Off.

• Company Paid Holidays.

• 401(k) Retirement Plan with Company match.