Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Revamp the VA Loan Guaranty technology portfolio.

• Convert statute, policy, and stakeholder requirements into well-defined, traceable user stories and specific acceptance criteria.

• Facilitate the transition from raw business intent to defined, estimated, and committed plans within a matter of days.

• Manage and prioritize the roadmap across modernization, sustainment, and the decommissioning of legacy systems.

• Balance the needs of VA program officials, field personnel, lenders, and servicers.

• Take ownership of prioritization to ensure every 30-day release provides value to stakeholders.

• Oversee user acceptance testing coordination.

• Advocate for business value in decisions regarding configuration versus customization.

• Base prioritization on analytics, usage data, and operational metrics.

• Plan the transition from legacy systems to the modern platform.

• Leverage AI to assess policy and regulatory changes, draft and stress-test user stories, synthesize stakeholder feedback, and maintain a coherent backlog.

• Collaborate with the Enterprise Solution Architect, Engineering Lead, and DevSecOps Lead.

• Set the strategic direction for architecture, engineering, and customer relations; present evidence-based recommendations to federal decision-makers.

• Respectfully challenge detrimental directions and document decisions when conflicting priorities arise.

⛳️ Requirements

• Proven track record in product management for complex enterprise software, focusing on real users, significant stakes, and measurable outcomes rather than just processes.

• Proficiency in the housing finance domain, particularly in servicing, loss mitigation, or claims.

• Capability to write user stories and acceptance criteria that engineers can effectively build from and testers can automate against.

• Experience with federal delivery, addressing accessibility, security, and documentation as integral product constraints.

• Skill in facilitating discussions among senior officials, field users, and engineers.

• Evidence-based prioritization, with clearly stated assumptions in cases of limited data.

• Proven practice of AI integration in processes.

• Sound judgment in ambiguous situations and a strong sense of ownership over outcomes.

• Located in the U.S.

• Must be able to obtain and maintain a federal Public Trust clearance.

• No requirement for a Secret clearance, but the ability to obtain and maintain a federal Public Trust clearance is essential.

• Direct experience with VA Loan Guaranty, VALERI, or other VA benefit programs is advantageous but not mandatory.

• Familiarity with FHA, USDA rural housing, GSE, or lender and servicer operations is beneficial but not essential.

• Experience in product management on Salesforce or a similar configuration-first platform is advantageous but not essential.

• Knowledge of MISMO, URLA, Jira and Confluence, or scaled agile methodologies is helpful but not mandatory.

• No specific degree or years of experience requirement; strong evidence of capability is prioritized.

🏝️ Benefits

• Competitive salary.

• 100% employer-covered medical insurance.

• Fully remote work environment.

• Continuous AI education and development funded for the entire team.

• Direct access to federal decision-makers.

• Opportunity to influence product management practices on the program.

• Full-time W-2 employment.