Product Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership of new product initiatives from their initial conception to market launch, surpassing customer expectations and fostering business growth.

• Create product plans, specifications, and user stories for features and enhancements.

• Work collaboratively with product leadership and teams to execute the product roadmap.

• Team up with UX designers to provide seamless user experiences.

• Collaborate with engineering teams to develop usable experiences and effective solutions.

• Represent the voice of the customer, translating customer and business needs into specifications, business rules, flows, and use cases.

• Participate in customer calls to gain insights into needs and pain points.

• Analyze data and customer feedback to pinpoint issues, assess results, and prioritize opportunities.

• Break down user stories, define acceptance criteria, and work iteratively with engineers.

• Optimize the product backlog, anticipate bottlenecks, and align projects with business needs and long-term objectives.

• Assist in product acceptance testing alongside QA, engineers, and customers.

• Drive zero-to-one product launches and assist in the creation of go-to-market materials.

• Educate the organization about the product area and foster internal advocacy.

⛳️ Requirements

• B.S. or M.S. in business, accounting, engineering, computer science, information systems, or a related field; relevant certifications; or equivalent direct work experience.

• Over 5 years of experience in product management within the SaaS industry.

• Profound knowledge of software development methodologies and the software development life cycle.

• A creative problem-solver with an innovative mindset.

• Adaptable and flexible concerning changing priorities.

• Outstanding communication and interpersonal skills.

• Keen attention to detail and strong organizational abilities.

• Excellent problem-solving, decision-making, and analytical skills.

• Proficient in data-driven decision-making.

• Experience with Agile/lean delivery frameworks.

• A passion for enhancing efficiency and quality metrics.

• Willingness to travel as business needs require, including trips to the Salt Lake City headquarters, customer/prospect visits, and conferences across the US and Canada.

• Experience in delivering software related to the legal industry or depositions is a plus, but not mandatory.

🏝️ Benefits

• Medical, Dental, & Vision Insurance (available for full-time employees).

• Competitive & Fair Pay.

• Maternity & paternity leave (for full-time employees).

• Short & long-term disability benefits.

• Opportunity to learn from a dedicated leadership team.

• Top-of-the-line company swag.

• Join a dynamic, rapidly growing company focused on empowering organizations to thrive.