Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and communicate the product vision and roadmap with managerial support.

• Oversee the product throughout its lifecycle, guided by customer requirements, market challenges, and business goals.

• Define and spearhead the vision and implementation of BCLC’s retail digital signage and media network.

• Manage the product roadmap and its lifecycle effectively.

• Enhance digital experiences across the retail network.

• Identify opportunities to increase value for customers, retailers, and the business.

• Articulate the product vision to stakeholders and foster cross-functional relationships.

• Gather, track, and prioritize improvements for the product and its lifecycle.

• Determine the appropriate strategy for product sunsetting, transitioning to end-of-life, replacement, or discontinuation.

• Ensure product delivery aligns with corporate strategy and pinpoint any outcome gaps.

• Report on product-team deliverables, progress, and status to management and stakeholders.

• Recognize risks and opportunities, and create strategies to mitigate risks.

• Lead and manage vendor relationships as needed.

• Define user journeys, product KPIs, and SLAs in collaboration with stakeholders.

• Prepare requirements documentation and documents for regulatory purposes.

• Present product concepts and strategies to leadership for feedback and approval.

• Offer support and guidance to cross-functional teams to address complex delivery challenges.

⛳️ Requirements

• A blend of education, experience, and proven skills may be taken into account.

• Bachelor’s degree in Business Administration, Information Technology Management, or a related field.

• 3 to 5 years of relevant professional experience.

• Strong familiarity with Agile methodologies and tools.

• Understanding and experience in vendor management.

• Knowledge of retail technology, digital signage, and/or digital media networks.

• Understanding of data analytics, product performance metrics, and KPI development.

• Proficient technical writing skills, including documentation for reports and procedures.

• Strong strategic thinking and research abilities.

• Capability to identify and alleviate product-development risks.

• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.

• Ability to influence others without direct authority.

• Advanced skills in business acumen, communication, presentation, interpersonal relations, time management, organization, and multitasking.

• Capacity to convey technical concepts to non-technical users.

• Competence in problem-solving, conflict resolution, and navigating complex organizational issues.

• Leadership skills and change management abilities.

• Preferred qualifications include Product Management certifications, CSPO, PMI-ACP, knowledge of the B.C. gaming industry, and experience in retail media/digital signage.

• Must be at least 19 years old.

• Must be legally authorized to work in Canada.

🏝️ Benefits

• Defined benefit pension plan offering recurring retirement income for life.

• Flexible working model that promotes work-life integration.

• 37.5-hour work week.

• Opportunities for professional development, including sponsorship for education and certifications.

• In-house leadership development cohorts.

• Access to LinkedIn Learning.

• An inclusive work environment.

• Interview accommodations available upon request.