Product Manager, API Integrations

This is a fully remote position, open to applicants in Utah.

📋 Description

• Assist in establishing and upholding the API integrations roadmap by integrating market analysis, competitive insights, feedback from both internal and external customers, and business priorities.

• Take ownership of the API integrations strategy from start to finish: gather and document specific requirements, create user stories and acceptance criteria, and maintain thorough technical specifications and documentation.

• Assume the role of product owner for the team — manage the backlog, plan sprints, and drive execution within an agile framework.

• Serve as the bridge between engineering, design, UX, customer success, and partner teams to ensure seamless development, communication, and launch of integrations.

• Track integration performance and usage metrics; identify areas for improvement and facilitate the resolution of issues and bugs.

• Conduct ongoing market and competitive research to identify new integration partners and best practices.

• Clearly communicate progress, priorities, and challenges to internal and external stakeholders at all levels.

• Collaborate with product marketing to strategize and implement go-to-market plans for new integrations and features.

• Advocate for quality by ensuring that delivered features align with requirements, design intentions, and customer expectations — and empower internal teams through training and documentation.

• Utilize AI tools to enhance product and development workflows, expedite documentation and research, and continually improve quality across the team.

⛳️ Requirements

• Exceptional written and verbal communication skills, with the capacity to translate technical concepts for diverse audiences.

• Strong technical aptitude — capable of quickly grasping complex software systems and understanding how various users interact with them.

• Experience collaborating with internal stakeholders and external customers to gather requirements, align on outcomes, and deliver integration products that address genuine business challenges.

• Proven track record of identifying product gaps and providing clear, data-driven recommendations for enhancement.

• Proficient in managing multiple priorities independently while effectively collaborating across teams and functions.

• Experience in a Software as a Service (SaaS) environment.

• Familiarity with API documentation and testing tools.

• Understanding of common integration protocols (e.g., REST, SOAP).

• Knowledge of data mapping and transformation concepts.

• Experience working with external partners.

• Basic understanding of databases.

• Team-oriented player.

• Self-motivated.

• Strong communicator.

🏝️ Benefits

• Competitive salaries

• Comprehensive benefits

• 401k plan

• Generous paid time off (PTO)

• Team building activities