Product Lead

This is a fully remote position, open to applicants in Vietnam.

📋 Description

• Conduct interviews with customers, prospects, and delivery teams.

• Assess demand and customer willingness to pay.

• Determine which opportunities warrant further investment.

• Outline the problem, buyer, workflow, value, delivery model, and commercial model for each solution family.

• Advise on when to expand, narrow, or phase out solution families.

• Collaborate with Engineering and Delivery to convert engagement insights into reusable templates, datasets, and playbooks.

• Establish pricing strategies, commercial models, and hand-off points with Build & Run.

• Safeguard NORA from evolving into a general AI consulting firm, prototype factory, or platform developed without proven demand.

• Engage with Sales and customers regularly.

• Report on portfolio progress utilizing conversion, reuse, and margin data.

⛳️ Requirements

• Proven experience in creating and launching new products.

• Personally identified, researched, and successfully introduced a product to the market.

• Strong skills in market research.

• Experience in conducting customer interviews, competitor analysis, and demand/pricing research.

• Commercial acumen in professional services, software, or hybrid models.

• Fluency in product strategy encompassing software versus services, platform versus focused solution, and project versus recurring revenue trade-offs.

• Sufficient AI literacy to engage in discussions regarding architecture, limitations, evaluation, and costs with technical teams.

• Excellent proficiency in written and spoken English.

• Preferred: experience in compliance, KYC/onboarding, document processing, exception handling, or policy-driven operations.

• A structured, evidence-based mindset.

• Credibility with commercial, technical, and delivery teams.

🏝️ Benefits

• Employees have the option to work remotely.