
Product Lead
Posted Sep 16

Posted Sep 16
This is a fully remote position, open to applicants in Vietnam.
• Conduct interviews with customers, prospects, and delivery teams.
• Assess demand and customer willingness to pay.
• Determine which opportunities warrant further investment.
• Outline the problem, buyer, workflow, value, delivery model, and commercial model for each solution family.
• Advise on when to expand, narrow, or phase out solution families.
• Collaborate with Engineering and Delivery to convert engagement insights into reusable templates, datasets, and playbooks.
• Establish pricing strategies, commercial models, and hand-off points with Build & Run.
• Safeguard NORA from evolving into a general AI consulting firm, prototype factory, or platform developed without proven demand.
• Engage with Sales and customers regularly.
• Report on portfolio progress utilizing conversion, reuse, and margin data.
• Proven experience in creating and launching new products.
• Personally identified, researched, and successfully introduced a product to the market.
• Strong skills in market research.
• Experience in conducting customer interviews, competitor analysis, and demand/pricing research.
• Commercial acumen in professional services, software, or hybrid models.
• Fluency in product strategy encompassing software versus services, platform versus focused solution, and project versus recurring revenue trade-offs.
• Sufficient AI literacy to engage in discussions regarding architecture, limitations, evaluation, and costs with technical teams.
• Excellent proficiency in written and spoken English.
• Preferred: experience in compliance, KYC/onboarding, document processing, exception handling, or policy-driven operations.
• A structured, evidence-based mindset.
• Credibility with commercial, technical, and delivery teams.
• Employees have the option to work remotely.
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