Product Data Specialist, German

This is a fully remote position, open to applicants in Poland.

📋 Description

• Capture, maintain, validate, and input product master data within the GDSN data pool.

• Process a significant volume of structured customer orders for a designated customer portfolio within the GDSN data pool.

• Manage customer communications in German through email and occasional phone calls, focusing on data updates and clarifications.

• Ensure accurate billing for services based on established pricing structures.

• Uphold high standards of data quality for customer master data in CRM systems such as Salesforce.

• Contribute to specified operational projects and develop expertise in GDSN and internal data maintenance requirements.

• Execute general administrative and commercial duties.

⛳️ Requirements

• A minimum of 1 year of experience in data entry, data operations, master data maintenance, or back-office administration.

• Experience with GDSN is advantageous but not mandatory.

• Full professional proficiency in German is essential.

• All customer interactions, systems, and documentation will be conducted in German.

• A completed commercial or administrative apprenticeship/degree, or relevant operational experience from a career change.

• Capability to learn complex systems and consistently apply rules.

• Comfort in working with structured systems and rule-based processes.

• Previous experience in customer-facing administrative or operational roles.

🏝️ Benefits

• Generous paid time off.

• Health coverage customized to local markets.

• Retirement plans tailored to local markets.

• Opportunities for learning through tuition reimbursement.

• Donation matching.

• Volunteer time off.

• Referral bonuses.

• Flexible perks such as Flex Fridays.