Product Catalog Manager

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Lead, prioritize, and develop the Product Catalog team while actively engaging in complex and impactful catalog tasks.

• Manage the daily health, accuracy, structure, governance, and ongoing enhancement of the multi-brand product catalog.

• Oversee the creation and standardization of SKUs across both manufacturer/distributed brands and Bathing Brands Exclusive brands.

• Establish scalable standards for SKU structures, variants, kits, parent/child products, accessories, replacements, configurable products, and other intricate product relationships.

• Handle manufacturer-driven product introductions, discontinuations, replacements, pricing and MAP changes, specification updates, digital assets, and other catalog modifications through implementation.

• Ensure accurate reflection of product and pricing changes across ERP, eCommerce websites, IDMs, and other relevant systems and channels.

• Define standards for product attributes, specifications, classifications, naming conventions, relationships, and data quality.

• Enhance product taxonomy, categories, subcategories, filters, facets, and overall catalog architecture.

• Organize products in a manner that aligns with customer understanding and shopping behaviors.

• Identify systemic catalog issues and implement root-cause solutions.

• Improve product discoverability, comparison, compatibility, cross-sell, upsell, replacement, and related-product relationships.

• Develop repeatable workflows, QA processes, documentation, and controls.

• Collaborate with Product Launch, ERP, Web Development, Marketing, Sales, Supply Chain, and other teams to execute catalog initiatives.

• Utilize customer, search, sales, and support data to identify future enhancements for the Product Catalog.

• Oversee the ongoing Product Catalog function and team within Bathing Brands' eCommerce Systems organization.

⛳️ Requirements

• Candidates must reside in Illinois, Wisconsin, Minnesota, Michigan, Arizona, or Florida.

• Proven experience leading Product Catalog, Product Information Management (PIM), eCommerce catalog operations, product data, or a closely related field.

• Demonstrated leadership abilities, with a focus on setting clear priorities, standards, ownership, and accountability.

• Strong understanding of SKU governance, taxonomy, product attributes, classifications, product relationships, and data quality.

• Experience managing large or complex product catalogs and executing large-scale product imports or updates.

• Advanced Excel skills and proficiency in working with large datasets.

• Familiarity with ERP and/or PIM systems and knowledge of how product information transitions between interconnected systems.

• Strong analytical, troubleshooting, and problem-solving capabilities.

• Ability to grasp technical or specification-heavy products and ask pertinent questions when information is lacking.

• Capacity to switch between strategic thinking and hands-on execution.

• Proven track record of process improvement.

• Comfort in constructively challenging inefficient processes, proposing solutions, and driving initiatives to completion.

• Experience in multi-brand or multi-site eCommerce environments, manufacturing, distribution, home improvement, industrial, or technically intricate product categories is advantageous.

• Experience managing manufacturer product-line launches, annual pricing alterations, or MAP updates is beneficial.

• Familiarity with configurable products, kits, variants, accessories, and compatibility relationships is a plus.

• Experience with Drupal Commerce or another enterprise eCommerce/CMS platform would be advantageous.

• Experience with Acumatica or another ERP platform would be beneficial.

• Knowledge of catalog KPIs, data-quality measurement, automation, or process enhancement would be valuable.

🏝️ Benefits

• Company-subsidized medical, dental, and vision insurance.

• Company-paid life insurance.

• Voluntary disability and supplemental coverage options.

• 401(k) retirement plan with company matching.

• Paid Time Off (PTO).

• Paid company holidays.

• Community Day for volunteer service.

• Employee referral program.