Product Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate in-depth knowledge of ClaimShop workflows, Pricing Services functionalities, applicable use cases, data inputs, pricing logic, outputs, configurations, integrations, and customer operational frameworks.

• Collaborate with the Product Manager to convert product strategy and roadmap priorities into discovery, requirements, backlog, validation, release, and adoption initiatives.

• Collect, analyze, document, reconcile, and validate business, functional, data, reporting, integration, configuration, and workflow requirements.

• Facilitate customer discovery sessions focusing on claims and reference data, pricing methodologies, result evaluation, estimates, and operational workflows.

• Convert findings into epics, features, user stories, acceptance criteria, pricing and processing rules, process flows, data mappings, error requirements, and documentation.

• Engage in backlog refinement, sprint planning, product demonstrations, release readiness, and retrospectives.

• Work alongside Engineering, QA, Architecture, Data, Analytics, and UX teams on requirements, trade-offs, and solution design.

• Conduct impact analysis across ClaimShop and Pricing Services.

• Assist implementation and customer-facing teams through solution design, onboarding, configuration, integrations, testing, validation, deployment, and post-launch stabilization.

• Verify end-to-end functionality across inputs, transformations, mappings, pricing logic, configurations, exceptions, outputs, and downstream consumption.

• Examine enhancement requests, feedback, support trends, pricing discrepancies, data quality, exceptions, and product utilization.

• Develop and implement product validation and user acceptance test plans, including regression coverage and evidence of release signoff.

• Generate release notes, workflow guidance, enablement materials, implementation handoffs, known-limit documentation, and summaries of customer-facing features.

• Assist Sales and Solution Consulting with discovery, demonstrations, solution validation, responses, dependencies, and effort evaluations.

• Collaborate with product, data, analytics, and AI teams to enhance pricing accuracy, data quality, automation, performance, explainability, exception handling, and workflow efficiency.

• Support modernization, integration, and migration projects involving ClaimShop, Pricing Services, claims data, pricing content, configurations, interfaces, and related platforms.

⛳️ Requirements

• Proven experience in business analysis or a similar role.

• Strong understanding of pricing strategies and methodologies.

• Excellent analytical and problem-solving skills.

• Ability to work collaboratively with cross-functional teams.

• Familiarity with Agile methodologies and tools.

• Exceptional communication and documentation skills.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Engaging and inclusive company culture.