Product Analyst

This is a fully remote position, open to applicants in Netherlands, +5 more countries.

📋 Description

• Collaborate with the Engineering team to establish and uphold event taxonomy, tracking standards, and ensure high instrumentation quality.

• Design and manage scalable, self-service dashboards tailored for product teams.

• Create and document clear metric definitions to serve as a shared source of truth.

• Enhance measurement practices as the product develops.

• Leverage AI to derive insights and recommendations from product signals.

• Oversee the product analytics stack, which includes Mixpanel, Segment, and Looker.

• Develop and maintain dbt models for essential product entities and behaviors.

• Contribute to a clean and usable metric layer for business stakeholders.

• Organize and analyze Voice of the Customer feedback from support, churn, NPS, sales insights, and customer interviews.

• Ensure data quality through rigorous testing, monitoring, documentation, and automation.

• Implement AI tools to enhance the utility of data.

• Provide regular product analytics reports focusing on adoption, engagement, and retention.

• Present analytics findings to business stakeholders and executives.

• Examine the relationships between product behavior, revenue, and retention results.

• Facilitate automated reporting and AI-assisted workflows while maintaining the integrity of metrics.

• Utilize emerging AI techniques to make insights and reporting automated and self-service.

⛳️ Requirements

• A minimum of 5 years of experience in product analytics or similar roles.

• Proven experience collaborating closely with digital product teams and influencing decisions through data-driven insights.

• Practical knowledge of how AI is transforming analytics workflows.

• Experience in employing AI to expedite insight generation, documentation, and dissemination.

• Understanding of AI guardrails, trust, and safe operational practices.

• A demonstrated history of developing scalable systems across various groups.

• Capable of creating, solving, and establishing pathways where processes, systems, tools, data, or buy-in are lacking.

• Strong ability to prioritize, structure problems, and execute tasks independently while collaborating with teams.

• Experienced in presenting analysis to product managers and business stakeholders.

• Proficient in translating complex findings into actionable recommendations.

• Advanced SQL skills are required.

• Familiarity with event-based analytics is essential.

• Knowledge of Mixpanel or similar analytics tools.

• Familiarity with Looker or comparable BI tools.

• Experience with Segment or similar platforms.

• Familiarity with dbt.

• Preferred exposure to public cloud environments, FinOps/cloud cost management, and enterprise SaaS concepts.

🏝️ Benefits

• Unlimited Vacation

• Flexible Working Options

• Health Insurance

• Parental Leave

• Employee Stock Option Plan

• Home Office Allowance

• Professional Development Stipend

• Peer Recognition Program

• Remote work

• Flexible schedule balancing work and home life