Procurement Officer

This is a fully remote position, open to applicants in Sri Lanka.

📋 Description

• Oversee the entire procurement process from sourcing and quoting to ordering and tracking deliveries.

• Establish and nurture relationships with vendors and distributors to ensure competitive pricing and dependable service.

• Research products, pricing, and availability via distributor and vendor portals.

• Generate precise quotes for sales and account management teams.

• Administer quoting and procurement workflows utilizing Autotask and Kaseya Quote Manager.

• Monitor inventory levels and coordinate just-in-time purchasing efforts.

• Collaborate with the Accounts department on supplier invoicing and payments.

• Maintain comprehensive procurement records, including purchase orders and supporting documents.

• Assist in handling warranty claims and RMA processes.

• Ensure timely procurement of project-related hardware and software.

• Oversee customer subscription and licensing renewal processes.

• Review purchase orders for product specifications, quantities, pricing, vendor codes, and delivery precision.

• Monitor procurement turnaround times and delivery requirements.

• Identify cost-saving opportunities through negotiations, discounts, price matching, and freight optimization.

• Adhere to established procurement processes and internal workflows.

• Maintain documentation for serial numbers, warranties, and proof of delivery.

• Resolve invoice discrepancies in collaboration with the Finance team.

• Assess vendor performance and cultivate supplier relationships.

• Work closely with engineers, Technical Account Managers, project managers, sales teams, and other stakeholders.

• Contribute to the ongoing enhancement of procurement processes, ensuring accuracy, efficiency, and stakeholder satisfaction.

⛳️ Requirements

• A Certificate IV or Diploma in Business, Procurement, or Supply Chain is preferred.

• Proven experience in managing end-to-end procurement activities, encompassing quoting, purchasing, order management, delivery tracking, and supplier engagement.

• Previous experience in an IT managed service provider, IT reseller, technology distributor, or technology procurement setting is preferred.

• Familiarity with IT hardware, software products, and licensing is a plus.

• Strong commercial and financial insight, including experience in reviewing pricing, margins, vendor agreements, and purchasing costs.

• Intermediate to advanced proficiency in Microsoft 365, especially Excel, Outlook, Teams, and SharePoint.

• Experience with PSA, quoting, and procurement platforms such as Autotask, Datto Commerce, Kaseya Quote Manager, ConnectWise, or similar tools.

• Understanding of IT hardware, software licensing, cloud subscriptions, and warranty processes.

• Familiarity with Microsoft CSP licensing, Microsoft 365 subscriptions, and vendor renewal programs is advantageous.

• Exceptional written and verbal communication skills.

• Strong negotiation and relationship management skills.

• Ability to interact effectively with vendors, customers, and internal stakeholders.

• Highly organized with a keen eye for detail.

• Robust administrative skills with a dedication to precise record-keeping and documentation.

• Capacity to handle multiple procurement requests while ensuring accuracy and timeliness.

🏝️ Benefits

• Get compensated in Australian Dollars.

• Medical insurance from day one for you and your spouse (or parents if unmarried).

• Comprehensive OPD coverage for doctor visits and all medical needs.

• Home office setup allowance.

• Internet allowance.

• Gym and wellness allowance.

• Regular team events and engagement activities.

• Diji Assist mental health and counseling support.

• Reimbursement for industry certifications.

• An open-door culture where ideas and feedback are valued.

• Flexible work arrangements – whether at home or in the office.

• Rewards and recognition.

• Holiday celebrations and financial year-end parties.