Pro Network Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Ensure exceptional contractor coverage across primary and strategic partner markets.

• Collaborate with the Contractor Operations Manager to recruit, onboard, train, and assist contractors.

• Identify gaps in contractor capacity and market coverage, and devise plans to address these issues.

• Enhance Yardzen’s reputation among landscape contractors to aid in recruitment and retention efforts.

• Act as the main relationship and performance partner for active contractors.

• Establish expectations for responsiveness, site visits, estimate delivery, client follow-ups, and contract submissions.

• Mentor underperforming contractors, implement performance improvement strategies, and recommend termination when necessary.

• Acknowledge high-performing contractors and foster those relationships.

• Facilitate contractor check-ins, town halls, roundtables, and performance discussions.

• Provide leadership with insights into contractor performance, trends, and potential risks.

• Oversee contractor opportunities from the initial matching stage through to the signed build contract.

• Collaborate with Project Managers to address stalled opportunities.

• Lead pipeline reviews, documenting owners, next steps, and timelines.

• Utilize data to identify trends, enhance pipeline progression, and promote design-to-build conversion.

• Maintain reports on contractor activity, pipeline health, market coverage, and conversion performance.

⛳️ Requirements

• A minimum of five years of experience in contractor management, account management, partnerships, marketplace operations, or a related area.

• Required experience in landscaping, residential construction, home services, or a closely related field.

• Proven history of managing contractors or external partners to meet defined performance expectations.

• Strong relationship-building abilities and confidence in leading direct, constructive performance discussions.

• Experience in enhancing pipeline progression, conversion rates, or partner performance.

• Excellent organizational skills with the capability to manage a large volume of partners and opportunities.

• Proactive, hands-on attitude and the ability to thrive in a dynamic environment.

• Must reside in a state where Yardzen is registered as an employer.

🏝️ Benefits

• Remote work, always: We are a remote-first organization.

• Comprehensive benefits: Including medical, dental, vision, and disability coverage.

• 12 weeks of fully paid parental leave.

• Wellness stipend.

• Cell phone stipend.

• Internet stipend.

• Competitive compensation: Salary that reflects your skills and experience.