Print Operations Associate

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Oversee and coordinate customer orders from the initial request to final delivery

• Ensure data accuracy, including SKUs, quantities, specifications, artwork, and setup fees

• Proactively manage and mitigate potential delays

• Source products based on client specifications, turnaround requirements, and budget constraints

• Evaluate vendor pricing and confirm stock availability

• Identify alternative options for items that are backordered or exceed budget

• Collaborate with suppliers and decorators

• Solicit RFQs and clarify production needs

• Manage artwork revisions

• Address and resolve discrepancies in invoices or pricing

• Supervise production workflows, including proof approvals and imprint methods such as screen printing, embroidery, and laser engraving

• Monitor shipping dates to adhere to strict deadlines

• Issue purchase orders and create order documentation

• Support basic accounting reconciliation

• Organize digital files within ERP systems, such as Sage and PrintPLANR

⛳️ Requirements

• Direct experience with promotional product distributors, commercial printers, screen printers, embroidery shops, or print brokers

• Practical experience with industry ERPs and sourcing databases

• Preferably experienced with Sage or PrintPLANR

• Familiarity with similar systems such as ASI, ESP, or PromoStandards is a significant advantage

• Strong understanding of setup charges, proof approvals, lead times, decoration methods, vector artwork requirements, and freight/shipping logistics

• Excellent written and verbal communication skills in English

• Self-motivated professional who proactively follows up on outstanding vendor tasks and manages projects independently without the need for micromanagement

🏝️ Benefits

• Premium Internet allowance

• Electricity allowance

• Wellbeing allowance

• Comprehensive health coverage

• Performance bonuses based on individual targets and account retention metrics

• Regular performance-based increments

• Clear vertical career progression