Principal VMware Systems Support

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Deliver continuous Systems Administration support for VMware environments across diverse locations.

• Install, manage, and troubleshoot hardware, software, applications, and connectivity components.

• Provide technical assistance and guidance on storage, database systems, and networks.

• Resolve daily incident tickets and ensure system compliance.

• Improve system operations, testing, staging, policies, and procedures.

• Facilitate client communication and offer operational recommendations to enhance availability and reliability.

• Take a leading role in developing VMware systems strategy throughout the organization.

• Distribute work assignments, maintain workload balance, and offer technical and procedural guidance to less experienced team members.

• Align systems design and strategy with corporate business goals and objectives.

• Convert long-term business needs into systems and infrastructure design.

• Provide leadership for hardware and software systems support.

• Offer advice on unique, complex, or critical business issues.

• Evaluate and document existing VMware solution architectures.

• Design and propose high-availability VMware solutions, including server clustering and VMware-based infrastructure.

• Create migration strategies, implementation roadmaps, and bills of materials for VMware environments.

• Ensure VMware solutions are effectively integrated into the Operations support practice.

• Collaborate with account teams to collect operational knowledge and aid in transition planning.

• Validate VMware solutions against recovery objectives through design reviews.

• Review and maintain disaster recovery documentation, runbooks, and supporting materials.

• Assist with planned disaster recovery testing activities.

• Monitor and assess VMware disaster recovery infrastructure capacity across on-premises and cloud environments.

⛳️ Requirements

• U.S. Citizenship and residency are required.

• BA/BS degree with 8+ years of relevant experience, or an equivalent combination of education and experience.

• Expert-level knowledge in VMware systems administration and enterprise infrastructure design.

• Demonstrated capability to lead technical teams and provide advice on complex, critical business issues across the organization.

• Experience with Microsoft Server, including clustering.

• Experience with Linux Servers, including clustering.

• Familiarity with disaster recovery and high availability in cloud environments, specifically Oracle OCI and Microsoft Azure.

• VMware Certified Advanced Professional (VCAP).

• VMware Certified Professional (VCP).

• ITIL Foundation certification or higher.

• Applicants must be eligible for any necessary U.S. Government export-control authorizations.

🏝️ Benefits

• Commitment to equal opportunity employment.

• Assistance with reasonable accommodations for U.S. job seekers.