Principal Technical Writer

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Spearhead the creation, revision, and upkeep of detailed product user manuals, release documentation, and various technical materials tailored for end-users within Clario's software suite.

• Partner with engineers, product managers, project managers, and subject matter experts to grasp intricate product functionalities and convert technical information into straightforward, user-friendly documentation.

• Set and uphold documentation standards, publishing workflows, and uniform content formats across diverse products and platforms.

• Oversee cross-departmental documentation efforts, including publishing timelines, documentation rebranding, and establishing frameworks for new product platforms.

• Ensure the quality, precision, consistency, and approval of product documentation intended for external publication.

• Develop implementable processes for ongoing enhancement.

⛳️ Requirements

• A Bachelor's degree in Technical Communication, English, Computer Science, or a related discipline, or equivalent professional experience.

• 10–15 years of pertinent experience in technical writing.

• Extensive background in producing end-user documentation for intricate software applications.

• Demonstrated proficiency in creating product user guides, software release notes, and thorough technical documentation with limited initial specifications.

• Strong skills in Microsoft Word, Adobe InDesign, Photoshop, Dreamweaver, Visio, and other relevant documentation and graphic design tools.

• Experience in software development settings.

• Proven track record of collaboration with technical and functional stakeholders.

• Capability to juggle multiple documentation projects, address competing priorities, and meet deadlines while ensuring outstanding quality and meticulous attention to detail.

• Exceptional research, written and verbal communication, stakeholder management, and problem-solving abilities.

• Proficiency in simplifying complex technical ideas for varied audiences.

• Must be able to work remotely from the United States or Canada, with a preference for alignment in the Eastern Time Zone.

🏝️ Benefits

• Competitive salary.

• Comprehensive health, dental, and vision insurance in the United States.

• Health and dental benefits in Canada.

• Paid time off along with company holidays.

• Opportunities for remote work across the United States and Canada.

• Employee wellness initiatives.

• Programs for professional growth and development.