Principal Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a peer and advisor to customer CTOs and CIOs regarding intricate digital transformations and the implementation of the PagerDuty Operations Cloud.

• Represent PagerDuty as a thought leader at industry conferences and through digital content, white papers, and local media outlets.

• Collaborate with Global Product and Engineering leadership in San Francisco to convey US market needs in the product roadmap.

• Provide architectural guidance and executive visibility for complex, high-stakes enterprise initiatives across the United States.

• Cultivate a local community of DevOps and SRE leaders focused on operational excellence, incident response, and ethical AI practices in operations.

• Keep track of the competitive landscape, market changes, and technological trends.

• Promote the PagerDuty Operations Cloud, mentor technical sales teams, and advise C-suite executives on AIOps, SRE maturity, digital transformation, and cloud migration.

⛳️ Requirements

• Over 15 years of experience in technical leadership, solutions architecture, or product management within the SaaS, DevOps, or Cloud infrastructure sectors.

• Demonstrated success in engaging and influencing C-level executives at Fortune 500 companies or comparable global enterprises.

• Proven capability to support and influence sales cycles with a strong understanding of sales processes and customer buying behaviors.

• Extensive domain expertise in at least three of the following areas: Incident Management, SRE (Site Reliability Engineering), AIOps, Cloud Native Architectures, ITSM/ITIL, or Cybersecurity Incident Response.

• Outstanding public speaking and written communication abilities.

• Willingness to travel throughout the US and occasionally internationally.

• Strong technical background and comprehension of modern developer challenges.

• Preferred: Active participation in the tech community.

• Preferred: Experience with US financial services or governmental regulatory frameworks, such as FedRAMP.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Flexible work arrangements.

• Company equity.

• ESPP (Employee Stock Purchase Program).

• Retirement or pension plan.

• Generous paid vacation time.

• Paid holidays and sick leave.

• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO.

• Paid parental leave: 22 weeks for the pregnant parent, 12 weeks for the non-pregnant parent.

• Paid volunteer time off: 20 hours per year.

• Company-wide hack weeks.

• Mental wellness programs.