Principal Product Marketing Manager – Agentic AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of positioning and messaging for Agentic CX assurance.

• Lead the go-to-market strategy for agentic AI launches, encompassing launch tiering, enablement, content creation, analyst and press briefings, as well as post-launch pipeline analysis.

• Conduct interviews with customers, perform win/loss evaluations, and engage in discussions with analysts.

• Monitor competitive vendors and equip sales teams with clear competitive positioning.

• Develop sales enablement materials, which include pitches, discovery questions, objection handling techniques, and demo narratives.

• Create solution briefs, analyst submissions, webinars, launch blogs, and conference presentations focused on agentic AI assurance, LLM risk, and AI governance in customer experience.

• Collaborate daily with Product, Sales, Demand Generation, and Customer Success teams.

• Start as an individual contributor and transition into a leadership role as the company expands.

⛳️ Requirements

• Over 10 years of experience in B2B SaaS and AI product marketing, including a minimum of 2 years at a senior or lead level managing a product portfolio independently.

• Proven track record of successful launches that have positively impacted pipeline and bookings, demonstrating measurable outcomes.

• Exceptional writing and presentation abilities; samples will be requested.

• Comfortable engaging with technical buyers and collaborating with technical product teams.

• Experience in selling to enterprise accounts using a sales-led approach with extended cycles and multiple stakeholders.

• Direct experience in marketing agentic AI, LLM-based applications, AI evaluation, or AI governance products.

• Capability to articulate concepts like non-determinism, hallucination risk, agent orchestration, and evaluation methodology to a CIO.

• Background in customer experience or contact center operations, including IVR, CCaaS, conversational AI, or NLU.

• Experience in quality assurance, testing, observability, or monitoring categories.

• Familiarity with analyst relations, particularly with organizations such as Gartner, Forrester, or Everest Group.

🏝️ Benefits

• Competitive pay.

• Comprehensive benefits.

• Flexible work options.

• Recognition programs.

• Focus on employee well-being.