Principal Product Manager, Identity & Trust

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the vision, strategic direction, and roadmap for AuthN and AuthZ, including registration, member access, session management, credential lifecycle, and CIAM integration across mobile, web, partner integrations, and agentic connectors.

• Create secure and user-friendly account management and recovery experiences.

• Collaborate with the Security team to proactively guard against account takeover, credential stuffing, phishing, SIM-swap, and social engineering threats.

• Direct the roadmap for passkeys, passwordless and phishing-resistant authentication, as well as step-up and risk-based authentication, and device-bound sessions.

• Develop identity systems for over 180 countries, incorporating phone-number-first behaviors, SMS/OTP deliverability, localization, regional carrier/device considerations, and regulatory compliance.

• Address identity needs related to family products, including accounts for teens/minors, age verification, parental consent, circle membership, and privacy/compliance regulations.

• Establish company-wide identity and trust key performance indicators (KPIs).

• Drive telemetry, fraud signals, and detection mechanisms throughout the identity journey.

• Convert threat models, incident insights, and identity data into actionable executive recommendations.

• Collaborate with teams across growth, subscriptions, partnerships, Customer Care, Engineering, Security, Legal, Privacy, and leadership.

⛳️ Requirements

• Over 10 years of product management experience, with substantial time spent at a principal or staff level involving cross-functional responsibilities.

• Extensive hands-on experience managing consumer identity, authentication, account security, or trust products at scale.

• Strong expertise in cybersecurity, including threat modeling, account takeover, fraud and abuse prevention, MFA, passkeys/FIDO2/WebAuthn, OAuth/OIDC, session management, and credential security.

• Full-stack product ownership experience, encompassing backend identity services and APIs as well as mobile/web login, onboarding, and recovery user experiences.

• Proven experience in launching and managing identity flows across various countries, regulatory environments, languages, devices, and carrier contexts.

• Familiarity with NIST 800-63, GDPR, CCPA, and COPPA regulations.

• Experience in fostering alignment across Engineering, Security, Legal, Privacy, and Customer Support teams.

• Strong analytical skills with the ability to leverage quantitative and qualitative data, conduct experiments, and establish success metrics.

• Excellent written and verbal communication skills.

• High sense of ownership and a proactive approach to action.

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance plans fully covered for employees.

• Paid parental leave.

• 401(k) plan with a company matching program.

• Mental Wellness Program & Employee Assistance Program (EAP) focused on mental well-being.

• Generous time off policy, including flexible PTO, companywide holidays, and seasonal shutdowns during summer and winter.

• Opportunities for Learning & Development.

• Provision of equipment, tools, and reimbursement support to ensure a conducive remote working environment.

• Complimentary Life360 Platinum Membership and Tile trackers.

• Restricted Stock Units (RSUs).

• Comprehensive financial and additional benefits.