Principal Product Manager, Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and enhance Upstart’s comprehensive credit conversion strategy, starting from the application process through to offer acceptance and beyond.

• Address significant conversion challenges, assisting users in understanding various offers and confidently progressing forward.

• Optimize Upstart’s credit portfolio by increasing personal loans and aligning users with appropriate products.

• Establish success metrics and focus on high-return opportunities.

• Design and assess experiments as needed.

• Analyze funnel data and translate insights into product decisions.

• Develop customer insights through collaboration with research, consumer insights, and product marketing teams.

• Influence engineering, design, analytics, machine learning, marketing, compliance, and executive leadership, despite lacking direct authority.

• Leverage GenAI to aggregate qualitative inputs, conduct exploratory analyses, and prototype concepts.

⛳️ Requirements

• Over 8 years of experience in product management.

• Significant ownership of high-scale B2C mobile and desktop consumer experiences with demonstrable business impact.

• Proven success in significantly enhancing a complex conversion funnel through product strategy, experimentation, analytics, and customer insights.

• History of guiding teams to achieve specific KPIs, such as conversion enhancements and revenue growth.

• Exceptional quantitative acumen, including assessment of funnel data, behavioral segmentation, opportunity sizing, experimental interpretation, and downstream effect analysis.

• Strong experimentation capabilities, encompassing hypothesis formulation, experiment design, A/B testing, funnel analysis, and results evaluation.

• Keen consumer product intuition regarding high-consideration decisions involving trust, uncertainty, or significant trade-offs.

• Ability to navigate between strategic and detailed product inquiries.

• Proven ability to lead intricate cross-functional initiatives and align various stakeholders without formal organizational authority.

• Outstanding written and verbal communication skills.

• Preferred: experience in fintech, lending, financial services, marketplaces, insurance, or other regulated high-consideration industries.

• Preferred: familiarity with personalization, recommendation systems, matching, pricing, or machine learning-enhanced consumer experiences.

• Preferred: knowledge of identity verification, bank linking, income verification, Plaid, or similar financial data infrastructures.

• Preferred: experience in developing and scaling multi-product ecosystems or B2C marketplaces.

🏝️ Benefits

• Competitive compensation package, including base salary, bonus potential, and annual equity grants that vest quarterly.

• Retirement benefits featuring a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 per year.

• Employee Stock Purchase Plan (ESPP) that offers discounted stock purchasing options for eligible US employees.

• Comprehensive medical, dental, vision, and wellness coverage/resources, along with supplemental health coverage for Canada.

• Contributions to Health Savings Accounts for eligible US plans.

• Life insurance and disability coverage provided.

• Paid time off, sick leave, and company holidays available.

• Paid family and parental leave benefits.

• Support for fertility, parenthood, and caregiving needs.

• Employee Assistance Program offering mental health support and life-centered resources.

• Financial planning tools and concierge services for US employees.

• Annual wellness allowance provided.

• Annual productivity allowance for acquiring relevant tools and resources.

• Opportunities for team events, company-wide updates, and participation in employee resource groups.

• Catered lunches and stocked micro-kitchens at office locations.