Principal Product Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership of the multi-year product strategy for Engageware’s Enterprise Appointment Scheduling suite.

• Articulate and convey a compelling product vision to both customers and executive leadership.

• Make challenging prioritization decisions with limited information.

• Act as the internal and external representative of the product.

• Manage the AI roadmap for appointment scheduling.

• Collaborate with engineering and data science teams to assess feasibility.

• Engage directly with enterprise customers.

• Lead structured product validation efforts.

• Cultivate and maintain in-depth knowledge of the enterprise appointment ecosystem.

• Collaborate with engineering leadership to guide technical direction.

• Oversee sprint planning, backlog prioritization, and release management.

• Establish KPIs and success criteria for significant investments.

⛳️ Requirements

• Over 10 years of experience in B2B SaaS product management.

• A minimum of 3 years managing a product line or platform from start to finish.

• Proven experience in developing products for enterprise customers within regulated industries.

• Successful history of defining and implementing a multi-year product strategy.

• Strong abilities in product discovery and validation.

• Experience in launching AI/ML-powered features to the market.

• Excellent communication skills at the executive level.

• Experience leading engineering teams through complex projects.

• Residing in the United States, with a willingness to travel approximately 15–20%.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Paid time off.

• Flexible working arrangements.

• Professional development opportunities.