Principal Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of product strategy and outcomes for a vital product area within Bonterra’s Fundraising Experiences business unit.

• Establish target markets, customer segments, product vision, strategy, and roadmap.

• Drive product outcomes such as adoption, engagement, retention, and revenue impact.

• Convert company goals and OKRs into focused product initiatives with well-defined success metrics.

• Analyze market trends, competitive landscape, and emerging opportunities.

• Collaborate with Design, Engineering, and Research on customer interviews, usability testing, data analysis, and experimentation.

• Identify and validate customer challenges while developing insights into nonprofit workflows, motivations, and constraints.

• Manage product packaging, tiering, monetization models, value-based pricing, and positioning.

• Lead comprehensive product launches and go-to-market strategies in partnership with Marketing, Sales, and Customer Success.

• Maintain a prioritized, outcome-driven roadmap and detailed product requirements.

• Define and track product metrics, utilizing data, analytics, experimentation, and AI-driven capabilities to guide decisions.

• Collect post-launch insights and iterate based on customer feedback and performance metrics.

• Serve as a trusted product leader and subject-matter expert.

• Engage with stakeholders at all levels, including executive leadership.

• Mentor and provide support to junior product managers.

⛳️ Requirements

• Over 8 years of experience in product management, product marketing, or a hybrid role focused on building and scaling SaaS and AI-driven products, preferably in B2B or platform environments.

• Proven track record of delivering AI-powered or machine learning-driven product features.

• Practical knowledge of AI tools and workflows.

• Demonstrated experience in owning product strategy and outcomes, beyond just feature delivery.

• Strong discovery capabilities, including customer research, problem framing, and hypothesis-driven development.

• Awareness of responsible AI principles, such as bias, fairness, transparency, and privacy.

• Experience collaborating in agile, cross-functional teams alongside Engineering and Design partners.

• Comfort with data-driven decision-making, defining success metrics, and assessing trade-offs.

• Exceptional communication and stakeholder management skills, with the ability to influence without direct authority.

• Familiarity with modern product tools like Jira, Productboard, Amplitude, Looker, or similar platforms.

• A strong passion for Bonterra’s mission and a keen interest in technology that supports social impact organizations.

• Candidates must not require current or future sponsorship for employment authorization.

• An MBA or advanced degree is explicitly not required.

🏝️ Benefits

• 15% Annual Bonus.

• Comprehensive benefits package aimed at supporting health, well-being, and growth.

• Potential bonuses, incentives, and equity as a component of the total rewards package.

• Commitment to equal employment opportunities and reasonable accommodations during the application process.