Principal Product Manager, Assisted Living – Memory Care

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take ownership of strategic differentiation, adoption, and measurable customer ROI for Assisted Living and Memory Care solutions.

• Manage the complete process of packaging, pricing, and billing, which includes product modularity, validation of willingness-to-pay, consent capture, and ensuring billing accuracy linked to installations.

• Collaborate with the Finance team on aspects of packaging, pricing, and billing.

• Serve as a strategic product collaborator with ML and AI teams encompassing ML, data, hardware, and software.

• Establish roadmaps and success metrics that align model and device quality, alert reliability, and location accuracy with operational outcomes.

• Enhance AI voice experiences.

• Develop resident baselines that highlight episodic and longitudinal deviations.

• Connect alert configurations to resident acuity via the EHR to ensure deviations prompt adjustments in care plans or care levels.

• Work in partnership with ML, data, software, platform, and finance teams to deliver complex products.

⛳️ Requirements

• Over 7 years of product management experience.

• At least 3 years in a B2B environment.

• Proven experience in developing products leveraging LLMs and other AI/ML frameworks.

• Background in defining and enhancing model quality metrics such as recall and precision.

• Experience overseeing packaging, pricing, and monetization for a B2B product.

• Familiarity with willingness-to-pay assessments and price realization.

• Strong foundational product thinking skills.

• Proficient in release and discovery processes.

• Quantitative approach to ROI, adoption, unit economics, and success evaluation.

• Comfortable performing hands-on discovery and customer observation.

• Proactive in ownership and adept at functioning in an ambiguous setting.

• Excellent communication skills for articulating complex technical subjects in a strategic manner.

🏝️ Benefits

• Competitive base salary and performance-based compensation where applicable.

• Equity options.

• Semiannual performance reviews.

• Access to AI tools and company-wide training initiatives.

• Comprehensive medical, dental, and vision insurance.

• Mental health support and employee assistance programs.

• 401(k) retirement savings plan.

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.

• Company-sponsored life and disability insurance.

• Flexible paid time off (PTO).

• Five paid sick days annually.

• Observance of company holidays.

• Scheduled company-wide recharge periods.

• Up to 12 weeks of paid parental leave for bonding purposes.

• Additional leave provisions for birthing parents.

• Benefits for fertility and family planning.

• Paid caregiver and bereavement leave.

• Hybrid and remote work arrangements based on role and location.

• Reimbursement for home-office expenses, internet, or phone where applicable.