Principal Presales Solution Engineer, Retail

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary technical advisor for strategic and high-value sales initiatives.

• Collaborate with Sales to formulate and implement technical strategies throughout the sales process.

• Establish executive-level technical credibility with CIOs, CTOs, Enterprise Architects, and IT decision-makers.

• Conduct technical discovery sessions that address business goals, technology environments, integration needs, and modernization plans.

• Design future-state solution architectures along with phased implementation roadmaps.

• Create and present architecture diagrams, integration strategies, and deployment methodologies.

• Manage technical objection handling related to architecture, security, integration, scalability, and execution.

• Deliver customized product demonstrations focused on client use cases and business results.

• Design and build proof-of-concept environments, prototypes, and technical validations.

• Collaborate with teams across Product Management, Engineering, Professional Services, Customer Success, and Sales.

• Formulate technical recommendations backed by ROI analysis, total cost of ownership, implementation factors, and measurable outcomes.

• Provide guidance on AI, AI agents, APIs, webhooks, iPaaS, automation, cloud architectures, and enterprise commerce ecosystems.

• Document technical requirements, solution designs, architectural decisions, integrations, assumptions, and client expectations for the transition from presales to implementation.

⛳️ Requirements

• In-depth knowledge of enterprise solution architecture, cloud applications, APIs, event-driven architectures, web services, iPaaS, and enterprise software ecosystems.

• Capability to design complex technical solutions and convey technical concepts as business value to executive audiences.

• Strong financial and analytical acumen, including proficiency in business cases, ROI analyses, TCO models, and value realization strategies.

• Outstanding communication, presentation, facilitation, and executive engagement skills.

• Innovative and practical problem-solving skills with the ability to collaborate across functions.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or equivalent experience.

• Over 12 years of experience in enterprise software presales, solution engineering, solution architecture, technical consulting, or similar customer-facing technical roles.

• Experience in supporting complex mid-market and enterprise software sales opportunities.

• Proficiency in designing enterprise architectures that encompass APIs, integrations, cloud platforms, and distributed application ecosystems.

• Experience in creating architecture diagrams, integration strategies, implementation roadmaps, and solution proposals.

• Strong understanding of AI, LLMs, AI agents, APIs, webhooks, automation platforms, and contemporary application architectures.

• Experience in delivering executive presentations, demonstrations, workshops, and proof-of-concept engagements.

• Demonstrated ability to work cross-functionally with Sales, Product, Engineering, Professional Services, and Customer Success.

• Industry experience in Retail, Automotive, Commerce, ERP, POS, Warehouse Management, Supply Chain, or related enterprise software domains.

• Knowledge of omnichannel retail, eCommerce ecosystems, payments, order management, logistics, warehouse operations, delivery management, returns management, and associated commerce technologies.

• Hands-on experience in software development or implementation.

• Familiarity with cloud platforms, integration technologies, and iPaaS solutions.

• Experience in supporting multi-million-dollar enterprise software opportunities.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for mentorship.

• Continuing education offerings.

• Focused career goal-setting initiatives.

• Free LinkedIn Learning licenses.

• Mentoring program.

• Inclusive and global workplace environment.

• Policies promoting work-life balance and encouraging time off.

• Support for international relocations and permanent residency processes.

• Access to training courses.

• Ongoing support for professional development.