Principal Engineer, Foundational Services

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Spearhead the development of technical strategies and aid in the planning and execution of Foundational Services.

• Create, implement, and uphold resilient platform solutions focused on availability and security.

• Collaborate with stakeholders to guarantee smooth access to systems, applications, and data.

• Offer technical mentorship and support to junior team members.

• Develop tools to automate both routine and intricate tasks.

• Diagnose application and infrastructure challenges.

• Work alongside teams to architect scalable and maintainable service-oriented frameworks.

• Execute planned project tasks and assist with operational requests from internal clients.

• Engage in hands-on coding, debugging, and deployment of solutions.

• Produce architectures, documentation, diagrams, and proof-of-concepts for infrastructure-service integration.

• Take part in planning meetings, roadmap discussions, and architecture evaluations.

• Provide expertise in Load Balancing, IPAM, DNS, Hashicorp Vault, and PKI Certificate Management.

• Recognize and resolve stability, capacity, and performance issues utilizing Prometheus, Grafana, and Splunk.

• Implement automation and Infrastructure as Code (IaC) solutions.

• Complete Jira project tasks following SAFe methodology.

• Commit infrastructure builds, automation, and testing code to GitLab.

• Ensure compliance with PCI and security standards.

• Coordinate with Networking, Data Center Operations, Security, and other teams.

• Respond to, recover from, and avert failures and service interruptions.

• Participate in on-call duties and may be required for after-hours support.

⛳️ Requirements

• Extensive hands-on experience with a majority of supported technologies, including Netscaler Load Balancing, Hashicorp Vault, DNS, IPAM, PKI certificate management, Egress Proxies, Fastly, and Apigee.

• Strong grasp of security protocols, compliance standards, and both cloud and on-premises data center environments.

• Proven experience in supporting a high-volume 24/7 production setting.

• Familiarity with GitLab, CI/CD tools, monitoring and alerting systems, and SRE methodologies.

• Understanding of PCI compliance and security best practices is preferred.

• Experience in software development with languages such as Python, Java, or Go is a plus.

• Knowledge of software design patterns, code review processes, and Git version control is essential.

• Experience with Agile practices.

• Proven track record as a key contributor in a fully remote team.

• Highly knowledgeable about a majority of in-scope services.

• Capacity to engage in highly strategic, complex, and high-risk projects.

• Excellent problem-solving and analytical skills.

• Strong written and verbal communication abilities.

• Ability to work effectively within cross-functional and multidisciplinary teams.

• Deep awareness of the security and compliance ramifications of services and solutions.

🏝️ Benefits

• Inclusive workplace culture.

• Support in achieving a balance between work and personal life.

• Opportunities for professional and personal growth.

• Exposure to new experiences and learning opportunities alongside talented colleagues.

• Commitment to equal opportunities irrespective of gender, race, sexual orientation, religion, age, disability status, or caregiving responsibilities.