Principal Clinical Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver advanced engineering, sales, educational, and technical assistance for intricate EP product inquiries.

• Serve as the primary clinical liaison between the medical community and the organization.

• Establish and maintain trustworthy business relationships with clients.

• Identify and communicate customer needs, product performance insights, and sales opportunities to sales representatives, directors, and management.

• Provide engineering, sales, education, and clinical support for complex field inquiries on a 24-hour on-call basis.

• Maintain a comprehensive understanding of EP products, relevant technical knowledge, trends, and market participants.

• Design, lead, and conduct EP product training sessions for healthcare professionals.

• Offer market feedback and strategic guidance on next-generation product components to management.

• Provide regional EP implant case coverage for designated accounts.

• Support EP Sales Representatives by offering sales assistance, regional training seminars, clinical studies/data collection, troubleshooting, and new-product in-service training.

• Mentor and lead EP clinical support staff.

• Enhance engineering, sales, and technical capabilities in line with the Arrhythmia Management strategy.

• Collaborate with Training and Education departments to develop advanced seminars and educational materials.

• Assist Sales with high-level product demonstrations.

• Monitor developments, regulatory requirements, company and competitor products, market objectives, and industry trends.

• Resolve issues and facilitate preventive measures.

• Carry out related assigned responsibilities.

⛳️ Requirements

• A minimum of 6 years of clinical experience (internal or external).

• Previous industry/competitive experience is required if external.

• Fully dedicated to EP.

• Must have been in a Senior EP Clinical Specialist role for 2 years.

• At least 1 of the last 2 performance ratings must indicate exceeds expectations.

• IBHRE EP certification is required.

• Capability to independently perform the most complex EP cases.

• Ability to mentor and train EP Clinical Specialists and CA Clinical Specialists on intricate mapping cases.

• Competence in conducting complex customer education events to demonstrate the value proposition of the complete ABT portfolio.

• Revenue per case should exceed the national average.

• Must perform in the top half of the number of cases completed within the clinical group at the time of promotion in the defined Region/Area.

• Confirmation that you will meet all vendor credentialing requirements, which may include COVID-19 vaccination.

• Willingness and ability to fulfill 24-hour on-call support responsibilities and travel 50% of the time.

🏝️ Benefits

• Opportunities for career advancement within an international company.

• Eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan.

• Excellent retirement savings plan with significant employer contributions.

• Tuition reimbursement available.

• Freedom 2 Save program for student debt assistance.

• FreeU education benefit towards obtaining a bachelor’s degree.

• Health and wellness benefits offered.

• Commitment to equal opportunity and employee diversity.