Principal Clinical Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver expert engineering, sales, educational, and technical assistance for intricate EP product inquiries.

• Act as the primary clinical liaison between the medical community and the business.

• Establish and nurture trustworthy business relationships with customers.

• Identify and communicate customer needs, product performance, and sales prospects.

• Offer complex field support on a 24-hour, on-call basis.

• Maintain a comprehensive understanding of EP products, technical trends, and market competitors.

• Design, lead, and conduct EP product training sessions and programs for healthcare professionals.

• Advise management on market insights and next-generation product features.

• Provide regional EP implant case coverage for designated accounts.

• Support EP Sales Representatives with sales assistance, regional seminars, clinical studies/data collection, troubleshooting, and new product training.

• Mentor and lead EP clinical support personnel.

• Enhance engineering, sales, and technical capabilities in line with the Arrhythmia Management strategy.

• Assist Training and Education teams with advanced seminars and educational resources.

• Support Sales with advanced product demonstrations.

• Keep abreast of developments in your area of expertise, regulatory requirements, company and competitor products, market goals, and industry trends.

• Address problems and facilitate measures to prevent their recurrence.

• Carry out related assigned tasks.

⛳️ Requirements

• At least 6 years of clinical experience (internal or external).

• Previous industry or competitive experience, if external.

• Exclusively focused on EP.

• Must have served in a Sr. EP CS role for a minimum of 2 years.

• One of the last two performance evaluations must indicate "exceeds expectations."

• IBHRE EP certification is required.

• Capable of performing the most complex EP cases independently.

• Ability to mentor and train EP CS roles and CA CS roles on intricate mapping cases.

• Proficient in conducting complex customer education events to demonstrate the value proposition of the complete ABT portfolio.

• Revenue per case exceeds the national average.

• Ranks in the top half for the number of cases completed across the clinical group at the time of promotion within the defined Region/Area.

• Verification of meeting all vendor credentialing requirements, which may entail vaccination for COVID-19.

• Willingness and ability to travel 50% of the time.

🏝️ Benefits

• Opportunities for career advancement with a global company.

• Complimentary medical coverage through the Health Investment Plan (HIP) PPO medical plan for eligible employees.

• Exceptional retirement savings plan with substantial employer contributions.

• Tuition reimbursement available.

• Freedom 2 Save student debt relief program.

• FreeU education benefit towards a bachelor's degree.

• Health and wellness benefits provided.

• Recognition programs for diversity and employee support.