Principal Client Advisor – Tech

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a strategic consultant for sophisticated enterprise clients.

• Oversee intricate, multi-stakeholder relationships and deliver impactful solutions.

• Drive strategic growth initiatives for high-value enterprise accounts through renewals and expansions.

• Foster executive-level relationships and position solutions to tackle organizational challenges.

• Evaluate performance data and metrics to offer actionable insights for clients.

• Collaborate with GTM teams on account strategies to optimize growth opportunities.

• Advocate for client feedback and needs to the product, marketing, solutions, and customer experience teams.

• Work alongside senior stakeholders to facilitate organizational change management and enhancements in the hiring process.

• Define shared objectives, success metrics, and accountability frameworks.

• Assist customers throughout the customer lifecycle and expand accounts.

⛳️ Requirements

• Must reside in the San Francisco Bay Area.

• 10+ years of experience in strategic or technical account management for enterprise-level clients or management consulting.

• Experience in fast-paced, high-growth, and rapidly changing environments is preferred.

• Proven success in managing complex, multi-stakeholder relationships within Fortune 500 or similarly large organizations.

• Background in driving upsell/expansion revenue while ensuring high retention rates in a B2B SaaS context.

• Strong consulting experience or demonstrated capability to influence C-level stakeholders and drive organizational change.

• Experience overseeing large-scale technology implementations or transformation initiatives.

• Extensive knowledge in developing business cases and ROI analyses.

• Strong understanding of technical recruiting, engineering operations, or related fields that affect senior technology leaders.

• Familiarity with Salesforce, Sales Engagement Platforms, and LinkedIn Sales Navigator.

• Immigration sponsorship is not available.

🏝️ Benefits

• Unlimited sales commission potential.

• Equity opportunities.

• Comprehensive benefits.

• Up to 20% travel for strategic in-person meetings and industry events.